Neptune Society Florida Locations

We were quite a distance from my father and his wife. We live in Wisconsin, they in Florida. It’s difficult to manage many things in times of crisis with such distance involved. Neptune was the answer. They handled everything with professionalism, respect, and sincerity. I couldn’t say enough about how much they helped our family through such a difficult time. Marianna is our contact at Neptune. She was heaven sent. She kept all the wheels moving in the right direction. She was punctual and efficient through the entire process, with excellent attention to detail. She made our difficult time so much easier. Thank you Neptune Society of Fort Myers, and especially Marianna.

I’m relieved to have my final arrangements pre-made so that my adult children won’t have to have that concern upon my demise. This process was straightforward, made palatable by the staff, (Lynne, specifically), and reasonably priced, with the option of monthly payments.

Thank you Lynn Reakes for making our pre-arrangements flow smoothly. You were incredibly helpful. It was a pleasure working with you.

Exceptional service and communication at a tough time. All the staff was very compassionate. I highly recommend them. They help you in times of need.

Lynn Reakes was very patient and helpful with all the details of the program. I was wanting to do the plan for some time and am happy with her service.

Since I was 10 years old I knew I didn’t want to be confined in a box in the ground. I took care of that with Lynn Reakes. Peace of mind, finally. Thanks, Lynn She is wonderful!!

Lynn Reakes help me throughout the process of helping me set up she is very professional. Thank you so much.

Dave Navarre has been very patient and thorough in explaining the prearrangement program. Very happy with the plan.

I spoke with Donna Rheault on the phone to make my pre-arrangements. Donna is very professional and friendly. I feel very comfortable using the Neptune Society. I was able to do everything on the phone with Donna, she is very knowledgeable and answered all my questions. I appreciate her time and concern for my needs. I recommend the Neptune Society and Donna Rheault for their services. Thank you.

Christine was very helpful in making this a pleasant experience. She is professional and knowledgeable as well as friendly and personable.

Dave Navarre is my prearrangement advisor. He has enrolled my husband and brother-in-law in the past. I was so impressed with his professionalism and kindness that I finally decided to enroll as well. I highly recommend that you seek out his advice. When my brother-in-law passed away, Neptune Society handled everything just as promised with a great deal of care. Thank you Neptune Society and Dave Navarre. Lyn H.

Dave Navarre did a great job of educating me on what I was buying for peace of mind and to share with the family my plans. Would highly recommend him 🙂

Lynn Reakes made everything so simple and easy to understand. I feel much better about the entire experience of the Neptune Society and that my burial plans are easy to understand for my family after I am departed. She is a great credit to your organization.

Lynn Reakes was a great help with the pre-planning of Neptune’s cremation services. What might seem like a daunting and uncomfortable task she facilitated with ease, providing guidance and support for a secure eventual event to ease one’s mind and those of one’s loved ones.

Neptune Society was extremely helpful in managing documents and services from a distance. They handled all arrangements in a respectful and professional manner. I’d strongly recommend them to anyone locally and especially from another state.

We just completed an appointment with David Navarre, a pre-arrangement advisor for the Neptune Society. He spent 2 hours in our home and gave us a very thorough and informative presentation of Neptune Society. He was very professional and courteous and answered all of our many questions. We are so pleased with all we have learned and were happy to join in order to make the time of our passing as easy as possible for our sons.

My parents prepaid everything through Neptune. When the time came Neptune Society made me feel very comforted in my grief. They handled everything which is what I needed so I can concentrate on my grief of losing my parents.

The experience was great under the circumstances. They made things so very easy, everything was taken care of. I would definitely recommend them. The people at Neptune Society were all very caring and always understanding.

Dave Navarre is who I met with and he was very informative and thorough with his presentation and knowledge of the product and services.

Lynn Reakes was excellent and I would highly recommend her for your final arrangements and pre-planning needs.

I recently made all my pre-arrangements with Jerrie Perez and from the first time she called me and introduced herself I felt I was talking to a friend. She explained everything and sent me some information I wanted to go over with my daughter and asked her to call me the 1st week of the new year and she did, came by my house and I signed the contract. I was very happy and satisfied with all with the service she had given me and of when the time comes is going to be anything like that my daughter won’t have any problems or worries either.

Lynn Reakes was very helpful in explaining the program. I will recommend her to my friends.

Lynn Reakes was very helpful. Am happy I called. Now have the peace of mind that my husband and I have completed the final arrangements.

We had a very pleasant experience dealing with an unpleasant subject. Jerrie Perez came to our apartment the same day of calling for information. So glad we have taken care of my mother’s planning when the time comes.

I thank Jerrie Perez for the information received about the cremation plan and being able to be part of Neptune Society.

When someone in your family passes away it is the worst feeling in life, especially when it is your father. I am so very sad and upset about the loss of my father and when I called the 1-800 number on the Neptune Card, that I have had in my wallet for such a long time, I was instructed I would receive a call from the local funeral director. That wonderful person was Danielle Davis in Ft Myers, FL office. She kept me updated on everything she was gonna do to help me with this process and went above and beyond. I just want to thank her for myself and my family and couldn’t have done this without her. She did it in such a caring and compassionate way. Thank you, Crissie M.

The staff at Neptune was so compassionate while helping with my mother’s final wishes. She was in Florida and the rest of our family was in New York state. They were very helpful and delivered mom’s ashes quickly.

Our salesperson was great. We had my and my husband’s arrangements completed within 24 hours. Lynn was polite, knowledgeable, and friendly.

Excellent response. Holly Lucke of the Jacksonville Neptune Society was with us every step of the process. She acquired the death certificates quickly and provided them to us at the time we picked up the remains. She provided us with information about each step of the process and insight into what to do next. It only took a couple of calls from the time of death until the remains were returned to the family. She was compassionate, kind, and professional. We were so impressed with the Neptune Society that my wife signed up and made pre-arrangements.

Neptune Society made this very hard time in my life so smooth and so much easier to navigate through. I could not have asked for more compassionate people to have helped me through this.

They have been very nice and have done all they promised. They sent my wife’s ashes overnight and they are always willing to help answer any questions.

My experience was absolutely exceptional in every way. Allison Marie just a wonderful representative. From the get-go a consummate professional. I knew right away I was in good hands. Straight forward yet empathetic….the perfect guide. God bless her!

Jason Costin was professional, respectful, courteous, and very prompt in responding to inquiries. Neptune handled both of my parent’s cremations and I very highly recommend them.

My family and I graciously thank Sara McGovern and her team at Neptune Society-Orlando/Altamonte Springs for taking care of the pick-up to the burial at Bushnell. Sara and her team were excellent, professional, caring, and very kind to us and made this difficult time in our lives a little less painful because of her support, caring and kind spirit, and all the work she did in getting everything in place. She kept her word and followed up on every detail. I would highly recommend the Neptune Society-Orlando/Altamonte Springs for handling with the most respect a grieving family such as ours!

Neptune Tallahassee – Bill and Team were very professional and caring when I contacted them regarding my mother’s death who had prepaid services with Neptune Society. They answered every question and informed me of the process for the cremation and getting my mom back to her burial state. I would recommend their services.

Leslie Harris of the Neptune Society was professional and very knowledgeable regarding the services provided. All my questions were answered. She was very thoughtful and considerate. After the presentation, I felt a sense of relief that I had made this important decision to shield my family from the burden.

An excellent experience and it relives our minds about the end.

Very timely and really do everything that needs to be done. I’m very thankful we chose Neptune Society.

The Neptune Society is the best!!! I highly recommend this service. Marianna has a calm and empathetic demeanor which was very comforting. She answered all questions and made sure the process went smoothly. Thank you for all your support ❤️❤️❤️

Dear Raymond Scott of Neptune Society, It is our utmost honor to extend gratitude to you for the dignity, respect, and care you have given our family, and most importantly have shown to our beloved mother Virginia during her transition. The sincerest concern you displayed in presenting our mother to us during her viewing was so honorable and beautiful, that it will be engraved in our heartfelt memories forever. The way you arranged her make-up, her beautiful natural look, her jewelry with accent flowered hat, the Bible, and anointing oil she held, showed you really cared about her details as if it was your own family member. From the bottom of our hearts, we express our deepest appreciation to you Raymond for your genuine professionalism, your promptness, your courtesy, and your return calls. You have surely helped make our experience more bearable, as we love our mother far beyond words. As we continue our journey with you, we would like to thank you in advance for sincerely helping us during this unforgettable motherly season we are going through. God bless you, Virginia’s daughters Sondra L. and Carolyn L.

I can not thank The Neptune Society enough for their kindness and professionalism during this sad time. My husband’s passing was handled efficiently and respectfully. I highly recommend The Neptune Society.

The cremation process was trouble-free. I was contacted on the evening of my husband’s death and apprised of a call I would receive the next day. Kelli called and made it clear how things would move forward. She explained all documentation and timelines making it easier for me to be concern-free at such a difficult time. There is no doubt Neptune was the right choice for us.

Growing older and previously been married to a funeral director now deceased I wanted to release my family of this hard-to-handle task. This was a good experience that made me more comfortable be a lovely professional woman. Not a fun thing to do but——- it’s going to happen be sure of that. Give soothing peace of mind to know that my family will be released of this task plus they don’t have to wonder what “mother wants”.

I’ve used this service for both my mother, 8 years ago and recently with my father. They make a difficult situation bearable.

My father had preplanned and purchased cremation services from the Neptune Society many years ago. When dad passed away, Jason was extremely helpful through all phases of this extremely difficult time. Dad was treated with dignity and I was treated with kindness. I highly recommend them. Thank you, Jason and staff!

My mother-in-law had prepaid for her cremation with Neptune Society. When the time came and this lovely lady passed away, we had some family complications which delayed the whole process. During this time Sara was very professional and sympathetic but did everything possible to help us through this difficult time. I would highly recommend this company to help guide you through your loved one’s end-of-life arrangements.

It was so comforting to have no stress with the arrangements for my Dad. Sara was so sweet and comforting and kept us updated. Thank you!

A caring and professional endeavor. Important guidance on a very personal process.

We really enjoyed meeting Gail and appreciated her knowledge and compassion.

I can’t express how wonderful it was at such a difficult time of the loss of my Dad that Sara, with the Neptune Society, kept me totally updated and explained everything. My Dad had the pre-paid arrangements and it made this process so easy during this difficult time. I can’t tell you how wonderful Sara did with all of the arrangements. Thank you and God bless you.

My husband and I first heard about the Neptune Society from my parents. After they both passed and after having such a positive experience then, my husband and I joined the Neptune Society and pre-purchased cremation services in 2006. My husband passed away at home on January 26, 2021, and because he had Hospice, they called Marianna Blackwell at the Fort Myers office. I cannot begin to thank Marianna enough for helping me get through a very difficult time. Always compassionate and responsive from our first conversation through receiving my husband’s ashes. I highly recommend Marianna and the Fort Myers Neptune Society.

Neptune handled the death of both my father in 2018 and my mother this year (Feb2021). They were so nice and expedient. They make a terrible happening when your parents die at home in hospice, so much easier. The young men who picked up my mother were there within an hour, both dressed like funeral directors and just so nice and respectful. They made it a lot easier on me and they are efficient in handling what comes next. I have this for myself as well.

Was easier than I thought. I did know what I wanted.

I am very impressed with the services that my dad has purchased through Neptune Society and the ease it offered me when trying to figure out the what’s and how’s of managing my dad’s arrangement while grieving. I am very grateful for the services offered and the excellent service delivery and concern for helping the family members. I will definitely be evaluating this option to ensure that my only child does not have to be burdened administratively or financially in the wake of my passing. Thank you all at Neptune.

The compassion that was shown to me in my darkest of days was the greatest. Every step of the way they were there to help. I felt as if they truly cared about my feelings and my concerns. When the primary care doctor declined to sign the death certificate they continued to support my family and get the matter resolved. I am so blessed to have had the caring team of the Neptune Society by my side. I will always be grateful for them going above and beyond to see that all my needs were met, even when I added more of the cremation jewelry to the list they were willing to make sure it was all taken care of. Thank you to everyone at Neptune especially Sarah McGovern. God Bless you all.

Neptune Society was a compassionate and efficient choice for cremation. Maryanna was SO HELPFUL and kind. She assisted us in meeting a tight deadline with a small family celebration of life. I highly recommend Neptune Society. In a real-time of need they came through for us and we thank them!

My experience with The Neptune Society after the loss of my father was wonderful. They were kind and compassionate and walked me through the process. They handle everything perfectly and their communication was outstanding. I highly recommend them!

My husband passed away on October 3, 2020 during the Covid-19 pandemic. It was very hard for me because human contact and compassion were hard to find. The Neptune Society has stepped up and helped me through every step of the process. We are doing a placement at the Neptune Memorial reef and Covid-19 restrictions have mandated that I change plans many times to accommodate family and friends. I am single and my children live out of the state, so the Neptune Society has been my family and helped me every step of the way. I cannot express my appreciation enough for these wonderful compassionate people.Jo Ann S. Palm Harbor, Florida

Trina, I just wanted to thank you for EVERYTHING you and The Neptune Society did for me after my husband’s death. You were so professional, compassionate, and helpful. I felt like I was talking to a friend every (there were many) times we talked on the phone. When Ken passed my world stopped, but you helped me cope by handling the most important but difficult part of the process. His ceremony at the National Cemetery was so beautiful and heartfelt. His gravestone will be inscribed with “Surfing the Heavens”. A perfect so long to a wonderful man, and the love of my life. Thank you again and God bless you.

Neptune Society was great throughout the whole process. From the beginning even when they removed me from her home. Veronica Williams was excellent, she was kind and attentive. I would recommend Neptune society to all my family and friends.

Neptune is great! They’ve made the process easier for me and my family. Highly recommend!

Straight forward-low pressure and timely. After the first meeting, I knew what I signing for. You can choose from two standard plans at set prices. Then you can request additional services. No surprises. Caring staff and they are a phone call away. I’ve recommended it to a friend. Jack Q / Scottie

My family has used Neptune Society for several relatives. At all times the staff has been friendly, helpful, and extremely professional. The services offered are comprehensive and affordable, and the care is taken, at the time it is most needed, is comprehensive, professional, and compassionate. Having a pre-paid plan is a gift to your family and survivors and Neptune Society handles all aspects so you don’t have to worry or stress about details. I highly recommend Neptune Society.

Leslie was very helpful. My father passed away in 2016 and he had made arrangements with Neptune Society prior to his passing which was sudden. I felt the process was great and I already had made a decision to do it.

My experience with Bill and his staff was absolutely top-notch. They were compassionate, concerned, and thoroughly professional. They made the entire process both pleasant and easy. There was no sales pressure. I was shown all the appropriate options and was able to calmly make my own procedural and financial decisions. I am happy to HIGHLY recommend Neptune Society’s skills to anyone needing the very best of cremation services. THANK YOU BILL!

Roger De Franco the Funeral Director I feel went above and beyond his duties. His compassion for my Uncle was one of a family member. He made sure as a whole family we were all taken care of. Roger and his team are true caring professionals.

Both Elizabeth and Russell were comforting and thank you for your care throughout the process.

Kellie Hoodiman and her staff were professional, courteous, and reassuring making a difficult process easier than I ever thought it would be. I am grateful for their assistance

Absolutely Effortless. Russell Lavender went above and beyond every step of the way. During a difficult time, we never worried about anything. Our family is grateful for everything the Neptune Society provided. I don’t know what we would have done without them.

I could not be more pleased with the extremely efficient (prompt), and at the same time, exceptionally thoughtful and caring assistance that I received in working with the Neptune Society in Pompano Beach. The response time in dealing with additional issues that came up after the initial call was extraordinary, even with several of the non-urgent requests being emailed on the weekend. Responses were timely, thoughtful, professional, and throughout the entire process, very sympathetic and caring.

The Neptune Society folks did a wonderful job.
Everything went exactly as planned and every detail covered.
Very friendly and competent people.,
And a very fair price.
Would certainly recommend them highly.
Excellent service and a big stress reducer.
Doug

What an amazing experience with a group of compassionate, professional staff. Jason was a comforting voice through the phone during a difficult time. Kept me updated through the entire process… Well done!

I dealt directly with Roger DiFranco. He was absolutely amazing throughout the whole process. We had a problem at the beginning which had nothing to do with Neptune, and Roger not only gave me his personal cell phone number but checked in every hour until the situation was dealt with!! He specifically was amazing and very kind!!! I would absolutely 1000% recommend this company!!!💜

We worked with Roger DeFranco after my grandfather’s death and he was compassionate and accommodating throughout the process. My grandfather had already selected a package and made full arrangements with Neptune Society but Roger was diligent about explaining everything to us. All the arrangements were handled in a timely and easy fashion.

Recently moved to FL from CA and wanted to update information, telephone numbers, addresses, etc. Called your office and the lady was so friendly and accomodating, took my info and said she will mail my wife and my new cards with all the updates. Easy-Peasy, and thank you for the one-call service.

Neptune Society made a difficult time so much easier. Every detail was handled with ease and comfort. Raymond Scott is so professional and his calm and kindness were much appreciated by our whole family. Highly recommended.

Thank you Neptune Society of Fort Myers, Fl. Our father had recently passed away and Jason Costin and staff really helped at this difficult time. They really helped put our minds at ease and just knew they would take very good care of him for us. Thank you so much for everything you have done for us!

April 30, 2020, I lost my dear mother. That night I called Neptune’s Society (Plantation) and Raymond S. was so sympathetic and professional. He made sure that everything went smoothly during this difficult time. I like that they also check up on you. I will be using their grieving services to help me cope with life without mom. Blessed to have Neptune’s.

Jason and the Neptune Society of Fort Myers are very helpful in this journey of life. He was knowledgeable, helpful, and professional during every step of the process. My family and I recommend Neptune to everyone.

I was truly amazed at how Neptune took care of everything. From the moment they were called and through the whole process they not only acted in a professional manner but treated me and my family in a very personal and caring way. They kept me updated throughout and answered all the questions I had. This was the best decision my wife and I made.

My father planned everything ahead of time thru Neptune Society; when it came time to have to call them, we were treated with kindness, compassion, and respect. From the transport team who came to pick up my father, to the in-house staff who helped us arrange for an out-of-state national cemetery burial, they have guided us with professionalism and compassion. Much gratitude to Holly Lucke & the rest of the Neptune Society staff in Jacksonville.

Great organization and staff. My Dad had prepaid for his services and everything went so smoothly and professionally. From the time I called the 800 number and had 2 men who draped my father in an American flag and transported him away; to the staff who reviewed all the necessary paperwork and informed us as to the procedures and a timeline. They also put me in touch with the local American Legion who gave my Dad a full flag ceremony, 21 gun salute, and a bugler playing taps. What more can I say but that I’ve just prepaid for the services for myself. It’s inevitable and why not prepay at today’s guaranteed prices and take the stress of it all off of my family’s shoulders.

Neptune was awesome everyone was so so nice I would refer them always !!

The friendly, professional staff made everything pleasant and easy. They took care of every detail. I am a member of the Neptune Society, and it’s comforting to know that my end of life arrangements are in good hands.

I made a decision to contact Neptune Society to make pre-arrangements as my friend had recommended them. I have been concerned that something would happen to me. And my husband and family might not know what my last wishes were. Very happy that I made the call and signed up. My husband was reluctant to commit to cremation, but, after talking to James Tharp, he decided to sign up also. It takes a big worry off my mind. Th as nk you, Neptune!!

My parents passed away within a year of each other and Neptune made the entire process extremely easy and they did everything in a timely manner. All it took was one phone call and I didn’t have to do much more than that. We liked the way they handled everything so much that my husband and I signed up a few weeks later.

George and his staff were very caring and helpful in handling everything during this difficult time.

After a very long battle with dementia and Alzheimer’s, my mother passed away. Even though you think you’re ready with this horrible disease, you truly never are. Jason at Fort Myers Neptune Society was there with all of the answers and made everything simple and easy. Thank you, Jason. I highly recommend using the Neptune Society of Fort Myers Florida.

The staff was very friendly and helpful as we drove in from another state. They were able to get everything taken care of incredibly fast. Which was a great comfort.

Jason Costin was so kind, patient, and helpful to our family during such a difficult time. He was so accommodating even when we would have last-minute requests. We could not have even imagined having more compassionate service. Thank you from the bottom of our hearts.

I could not have been treated with such respect.  My father arranged everything back in 2013.  He just passed recently.  From start to finish Beth truly made this a very easy process.

During these difficult times, yes you wish things would go faster, you need to breathe and understand these ladies are doing the best they can.

My hats off to the entire team, you are all so very special.

I would like to express my most Heartfelt Thanks for making dealing with my Beloved Wife’s Death process an easy thing to get through with your Great Final Needs Organization. I am very happy and moved by how I was treated by each of your Knowledgeable staff during my period of Sorrow. I could not have asked for a better group of your staff that helped me through this and I shall be forever thankful for all of their help and compassion. I am so glad that I am a member of the Trusted  Neptune Society Cremation Services.
With Lasting Gratitude,
Donald N.

I am so grateful to the Neptune Society staff and particularly Raymond Scott for their help and compassion when my mom died unexpectedly. I inadvertently called the wrong society and my mom was picked up and taken to the wrong funeral home. When I realized the mistake, Mr. Scott took care of everything and got my mom to the correct place, and all arrangements were completed without causing me any more stress. I am very grateful and highly recommend them.

My parents set up this service many years ago and when the time came to use it things were so smooth. It was very comforting not to have to worry about this during such a trying time in our lives. I thank Emily and everyone involved for such a wonderful, professional, caring service.

The Neptune Society staff were very professional and compassionate when we established my wife’s cremation contract.  The staff provided excellent customer service and very patient to address all questions in the midst of a major life crisis. After my wife passed away the staff reached out to me to see how I was doing. I then secured my own cremation contract.  My children now don’t have to worry about my plans and wishes. I highly recommend the Neptune Society for your final arrangements.

The gentleman that I spoke with was wonderful, answered all of my questions displayed full knowledge of his product, and was very very gentle and polite and understood the circumstances under which we were talking I think You would be making a very wise choice to pre-plan with Neptune. We were making plans and pre-arrangements for my husband and this gentleman that helped me was marvelous I am terrible with names but I do believe his name was Craig you could not want to deal with a nicer man.

A family member was attended to at the Neptune Society of Fort Myers. Under very difficult circumstances, my family and I were treated very well by the Funeral Director, Roger DeFranco, as well as by his manager, a gentleman by the name of Jason. They made sure to pay attention to every detail and we left very satisfied with their efforts. I would strongly recommend the Neptune Society for anyone in the area that needs funeral services.

My parents set up this service many years ago and when the time came to use it things were so smooth. It was very comforting not to have to worry about this during such a trying time in our lives. I thank Emily and everyone involved at their Jacksonville, FL location for such wonderful, professional, caring service.

After the shocking loss of our family member, The Neptune Society of Fort Myers was a bright light at a very dark time! From our very first conversation with Marianna Blackwell, I felt at ease and comfortable that our best interest was being considered as we worked through the necessary arrangements. Should you find yourself in need of cremation services, I highly recommend your first call to be to Marianna.

Holly L. was courteous and professional. She was responsive to our needs and took great care of us during a difficult time. Highly recommend using Neptune Society and their services.

Losing a parent is very difficult. But Neptune Society of Fort Myers made the process so much easier on my family. Marianna Blackwell went above and beyond with her compassion. I will forever be grateful for her. Thank you!

When I lost my husband Leonard the Fort Myers Neptune Society took care of everything to the last detail and the staff was so gracious. I am so glad that the pre-arrangements had been made, what a relief and stress-free this process really is. Thank you!!!

Very professional… meeting the needs of families in a timely manner also with care and love! I recommend them!

I live in Oregon and my father lived in Florida and I needed to get something in place quickly, I knew the logistics of what was evidently coming were going to be difficult, given distance and COVID. The initial set up process was very easy. My father passed after I had returned back to Oregon and it really was a relief for all of us, that it was as simple as making one call when the time came. They took him from his home, draped in the American Flag, as he was a veteran, which was lovely and meant a great deal to the family and his companion. Marianna, who was my point of contact, was not the only kind, concerned, and patient but also went above and beyond in assisting us. And all during a pandemic. I can’t say enough good things about her. I haven’t given much thought to my own plans in this regard but I plan on using Neptune Society for myself–I only wish that Marianna was in an Oregon office.

Marianna and Cheryl were extremely helpful during this challenging time. They were so helpful and courteous and decreased my stress level tremendously! I cannot thank them enough!

Raymond the funeral director provided a memorable experience for my family with our recent passing of a loved one. Raymond was thorough, informative, personable, and an overall joy to deal with. He has a passion for what he does and that’s hard to come by these days. Thank you.

Great company to do business with. George Scott was our funeral director and he helped to make our difficult time easier.  I will always be thankful to him and their amazing staff.

Thank you Kellie Hoodiman for wonderful service! Everything was handled so professionally and she walked me through the entire process during my father’s passing. It was an especially difficult time during the coronavirus, but Kellie was efficient and I felt completely comfortable with her guidance.

My parents made arrangements ahead of time, so I, as their only remaining child, wouldn’t have to deal with the added stress of funeral arrangements and payment.

My dad preceded my mom, who recently passed. The entire process for both parents was stress-free and couldn’t have been any easier. Both times, all I needed to do is make a phone call, e-sign some documents (which were emailed), and pay for death certificates.

Jimmy handled the arrangements for both parents. He was very prompt in answering my questions through phone and email, and he was very professional. Since neither parent had a funeral, I was notified when and where to pick up their remains.

Six years ago, we pre-purchased my then 87-year-old mom’s cremation services from Neptune Society of Ft. Myers, FL. (Since she was qualifying for Medicaid, we needed to spend down her life insurance cash credit. Prepayment of funeral services was an allowable expense.) She passed away several weeks ago of COVID-19 at age 93. From my first initial call to Neptune Society, until the receipt of her ashes, everyone has been professional, helpful, and caring. Jason Costin has helped me throughout the entire process. His follow-up and follow-through have been exceptional! It’s been a difficult time for our entire family and Jason’s compassion and support has been so appreciated. I highly recommend the Fort Myers Neptune Society.

Fortunately, my brother in law had prearrangements made to ensure his wishes were met. Jason provided the needed information and explained everything I needed to know and do. He has been patient and understanding as I have had to do everything via email and phone because I am in NJ. Everyone was polite, understanding, and ensured everything was taken care of. Jason has been very responsive to all my questions and needs. thank you!

I recommend Neptune Society. Russell was so helpful and kind. I could depend on him to take good care of everything

These wonderful people took such good care of me and my special needs when my mother died.  John took care of all my needs personally and ensured everything was taken care of and even came to my home so I did not need to travel to Fort Lauderdale where they are located. I am sure they will treat all their customer’s with the same level of service they provided me.

Jason handled the passing of my mom in a very professional manner. His team was efficient, yet sensitive to our needs. We all live in different parts of the country so it was reassuring to have someone on top of events and able to handle things as they happened.

Cremation. Before my husband’s death, we had used the Neptune Society for his father and brother’s passing. They made a difficult time easier to deal with. Any questions I had were met with an immediate response from the staff. But Kellie is the one who handled everything from start to finish. I can’t say enough good things about her: compassionate, incredibly patient and kind, helpful, professional and always available. They have an amazing organization. Thank you for making this so much easier for me.

Very pleased with the ease of purchasing the pre-need policy. The travel coverage was carefully explained to me, as I am a snowbird. Your company was recommended to me by many of my friends and acquaintances. Trust and reliability were important to me.

Russell Lavender, Palm Harbor office, was truly attentive knowledgeable and very understanding during this trying time for my family.

There is nothing easy about losing a loved one, but to have the incredible team at Neptune to guide you and answer all the tough questions helped more than I can put into words. Such a caring and knowledgeable staff. Thank you!

My Aunt passed away in Miami FL. on 2/18/20. She pre-paid in 2018 for cremation and her ashes to be scattered at sea. I live in the state of Maryland and traveled to Miami to take care of business. The Neptune Society treated me with respect and was very thorough. I am very pleased with the service I received and if need to I will use them again.

When my mother recently passed from Parkinson’s, Jason Costin from the Neptune Society handled her arrangements in regard to her paperwork in an extremely timely manner. They were very accommodating when providing information to our family giving us a sense of relief knowing everything was being handled during this difficult time.

I am very pleased with Neptune in every way. They were always there for me when I needed them most. Thank you!

Our sincere thanks to Mr. Jason Costin at the Neptune Society office in Ft. Myers, Florida for his professionalism, care, and compassion in the cremation services for my dear sister Aurora.

My wife passed away so this was obviously a very difficult time for us, John and the rest of the staff were super friendly to work with and very accommodating to our needs as our specific situation was a bit different than most others. Very professional, easy to work with, very compassionate and understanding, I highly recommend them.

I was totally satisfied, expert and friendly. I ensured that I understood the entire process. I hope never to do this again, but if I do then I would use the same office and personnel. Thank you for making this experience less painful. Philip

RJ was so understanding of our needs for our final plans. It made us feel like family. I would recommend anyone to become a client. They are compassionate and a pleasure to deal with in knowing life’s plans are taken with such care. Thank You so much for making us feel comfortable in a time of need. Mr. & Mrs **

I lost my dear friend of 46 years suddenly to a sudden illness. No one would have ever expected it. Don has no family and was down on his luck at the time of his death. This left taking care of his remains to us his friends. I got a referral from my blood brother who had used your service. I called and got Raymond on the phone. He is awesome and could not have done a better job. He did things I did not know needed doing. The whole thing from start to finish was perfect.

This review was long overdue. My parents signed up with the Neptune Society of Walnut Creek many years ago. Their final destination was Florida. Mary of Neptune Society in Fort Meyers took care of dad after he passed. She was compassionate to our situation and helped our family navigate the rough waters. There was nothing due, all paid for in advance, and everything was handled professionally by their caring staff.

Russell Lavender and the team at Neptune Society in Palm Harbor, Florida provided immediate, compassionate care and services following my brother’s passing. Following the cremation, they promptly informed me that the urn with his cremated remains was being transferred to a prearranged cemetery that very day. I am extremely grateful for the compassion, respect, and dignity with which everything was handled, and I highly recommend the services of Neptune Society in Palm Harbor, Florida.

I was glad they were there during a most difficult time- incredibly professional and they look out for your best interest.

My Uncle, aged 100 passed away and had left one of the best gifts for his family…pre-arrangements for his cremation and burial at the National Cemetery in Lake Worth, Florida through the Neptune Society. Since I had to move him across the state after he turned 100 I didn’t know what would happen. Since we were within 75 miles of the Cemetery we were able to have Neptune Fort Myers make all the arrangements. Roger De Franco helped to make a difficult time much less stressful with his professionalism, expertise, and guidance. Everything was able to be completed over the phone and electronically- seamless and effortless. I would recommend him and the Neptune Society to everyone in need.

The staff at Neptune society were very attentive to my needs and concerns. Everything was done in a timely manner and handled with respect and dignity. I am very pleased with their services and highly recommend Neptune society for your loved ones.

Neptune was very courteous and considerate of my family and my dad’s handling of his cremation. Very professional! Ty for all you’ve done. May he rest with Jesus the Almighty!! Again thank you.

The Neptune Society of Ft Myers took of my friends’ husband. They took care of everything from start to finish with the last resting place for her husband being a scattering at sea. The Neptune Society and its staff are a first-class operation. The Funeral Director Roger De Franco did an excellent job translating Spanish to English because my friend doesn’t speak English but her children mainly understand English thank Mr. Defranco for making a hard time a little easier.

George and Shuan were true professionals responsive, efficient and very compassionate. I highly recommend them and the Fort Lauderdale team. At a time of great loss, I felt helped and supported.

My Mom and Dad had purchased prepaid cremation packages from the Neptune society. When my Dad passed recently we just contacted Neptune society and they went right into action coordinating with the hospital, arranging for the death certificates, contacting social security, etc. Our representative, Marianna was amazing, full of compassion, so willing to listen. When my Dad’s ashes were ready she offered to bring them to me since she lived close by saving me a trip to Ft Myers. I am planning to purchase my own package to make it as easy on my kids someday

Neptune of Fort Meyers is wonderful. Jason is wonderful. He worked with me from start to finish and was always a phone call or email away when I had questions. He is kind, caring and knowledgeable! I would and will recommend Jason and Neptune Fort Meyers to everyone.

I just wanted to share my experience with the Neptune Society and more specifically, Mary Anna. I was so impressed with her caring and compassionate demeanor in handling the cremation services for my grandfather. She was professional, respectful and genuine and you can really tell she loves taking care of people. Thank you so much for taking care of our family and my grandfather.

Veronica was a GREAT help with my father’s passing. My dad died suddenly at the age of 70. I received a notification that I had to call The Neptune Society. Veronica walked me through the whole process of what needed to be done. The Neptune Society really does take care of their client’s needs right down to the paperwork for death. I would highly recommend The Neptune Society to anyone that wants to make sure everything is taken care of for their death. THANKS again!!!!!

Neptune Society did such an amazing job on my grandpa…. the funeral director Anna did an amazing job taking care of my family…. she’s very passionate about what she does… she gave our family so much comfort during our hardest times…. highly recommended…

I am so thankful my dear late husband Wayne had prearranged his wishes through the Neptune Society. Jason at the Fort Myers office was so wonderful and compassionate, handling every detail so well and going above and beyond to ensure everything went as planned and then some. It was an eye-opener for three of our sons who were with me at the initial visit who said they would be checking it out themselves. A huge THANK YOU to Jason and staff for handling everything, so seamlessly.

The staff at Neptune Society Cremation Services, Ft. Myers FL have been very helpful. All of my questions and concerns were immediately addressed. Suggestions were made when I needed guidance. Their calm support was appreciated.

My father passed away in December 2019. My parents had purchased Neptune services in 2008. What a relief it has been for my mom having the Neptune Society take care of everything. Everyone she and I have had contact with has been very pleasant and amazingly helpful. I’m so impressed with them, I purchased my own Neptune plan. I feel so good knowing my children won’t have to worry about what to do and how much money they’ll have to spend. Neptune Society has been a great gift for our family.

Thank you to Jason Costin and his staff at the FT. Myers office of the Neptune Society. He was warm, caring and kind during a very difficult time when my mom died. Things were handled via email or phone to save me travel and inconvenience during the difficult days after her immediate passing which was a Godsend. I cannot recommend them enough. Thank you again Jason-may you be blessed as you continue in your journey of helping others during some of the most difficult circumstances one can find themselves in. It is a special gift to be able to deal with the immediate grief of the loved ones who remain and provide such a professional service.

I highly recommend Neptune Society for handling your cremation services. My husband passed away unexpectedly and I was at a loss as to what to do. Fortunately, we had called Michelle Embree to meet with us a few years ago to arrange our final wishes. She was very thorough in explaining the program.  When my husband passed we called Neptune Society and they arranged everything for me. We met with Emily Kievet who explained everything in words my heartbroken mind could absorb. She was very caring and talked to me and my family with a soothing, sincere attitude and always calls with an update. I highly recommended Neptune Society for preplanning your final wishes.

I recently lost my Grandfather and I could not say enough about Neptune Society Fort Myers. Jason handled us with the utmost care! He almost felt like he was grieving with us. I want to thank him for making the transition so easy and so thoughtful. Thank you again for everything! Sincere Regards

Neptune Society was very helpful when my mother passed. They were fast and efficient in providing me the necessary documents and no pressure at all. They took care of all the multiple notifications that were required as well as making sure that I received her cremains.

Mom made a good decision in purchasing this plan. It made a difficult time a little easier.

Since this was a pre-paid cremation it went very smoothly and I appreciate the help that I received. The death certificates that I ordered were received in a timely manner. I certainly would recommend the Neptune Society to anyone who is planning for the future.

My mother became a member after having a presentation in her home. She was very proud of her decision and made her wishes known to all. She passed approximately 2 weeks ago, and I was amazed at the level of service extended by Neptune. At the time of her passing, we simply dialed a phone number and gave her membership number. They came and picked her up and we then met with the funeral director Anna. She reviewed what was included in MILs package and advised us they would take care of details. It was a snap- they literally handled everything. We picked up the cremains yesterday and my MIL wishes will be honored by utilizing the biodegradable urn that was inclusive of her “scattering” package. Neptune is a first-class service and it literally makes the handling of your loved ones passing very stress-free.

My experience was great, the service was prompt and very caring. Our friends had a service within 5 days. The funeral director and staff were very helpful and made things easier for my family and me. We give the Neptune Society an A+

During our time of need, Veronica was very professional, very caring, she was very patient with me even though my grandchildren were with me. She displayed an understanding attitude I really appreciate it too. She made the process very understanding at that difficult time. My first time needing any assistance like this and Veronica made it easy Always it’s a beautiful Smile.

Marianna was absolutely wonderful – she assisted our family in a caring and friendly manner and in every way possible, keeping us fully informed throughout the process. This line of work is obviously her calling

Removal of my wife’s body was performed promptly and with dignity.
Your representative, Marianne Blackwell, Was most helpful in completing the forms and contacting the Columbarium where the ashes were deposited

There are just no words to describe how grateful I am to the Neptune Society and especially Russell Lavender for helping me through this very difficult time.

Neptune Society is taking care of my Dad and he couldn’t be in better hands. Chris Rhodes from the time we said goodbye has been guiding us every step of the way with love and understanding. Thanks for letting us just grieve and not worry about anything else.

We can’t be in more loving hands than with Chris at Neptune. He is guiding through the process and taking care of everything We are so grateful to have Chris with us in our time of sorrow

Emily and the entire team at the Neptune Society- Jacksonville were excellent when dealing with my father’s passing.   They were always available, handled so many of the details, and reminded us of things we hadn’t even thought about.   The care and concern that our family received were excellent and I was so impressed, that my partner and I are even going to work with the Neptune Society to pre-arrange our cremation and services as well.    Many Thanks!

I cannot say enough on the respect shown my husband by the Neptune Society after he passed and they came to pick him up. It was touching to watch, he was covered with a flag and taps was played. The young lady Veronica Williams who was assigned to help us could not do enough to put us at ease during this difficult time. She was patient with us and answered all our questions. She assisted us in getting telephone numbers that were needed and we might not have found. I highly recommend The Neptune Society to anyone thinking of cremation you could not find a better company or better people to help you.

My sister recently left us and I found her information for the Neptune Society. She had set it up years ago. I called at the time of her death and they handled everything for us. They were compassionate and caring for those of us who had just had our hearts broken. I learned from this experience and will purchase my own services. I know that I did what my sister so long ago decided. I highly recommend this service and thank them for all they provided.

Outstanding compassion and service by every member of the Plantation team. All aspects of this difficult process were explained completely with genuine care for my thoughts and feelings. Everything was handled in a timely manner and they kept me updated on progress. This is the second time in ten years I have turned to The Neptune Society for their help at this saddest of times, and I was not disappointed. I will not hesitate to put my trust in their service again.

Kellie and the folks at Neptune were incredibly helpful supporting us after my dad’s passing. Even with an approaching hurricane and during the weekend, Kellie responded quickly and professionally to all of our questions. I have no hesitation in recommending Neptune!

My first contact with Neptune Society was with Allison Marie who provided me with the information I requested via the mail. I was expecting a pushy salesperson but was pleasantly surprised to find that Allison was not like that at all. She was informative but most of all patient with me as my work schedule is very erratic. When my wife was diagnosed with a terminal illness I reached out to her and she was genuinely empathetic and helped me through the process and explained each step that Neptune Society would do when my wife passed. Neptune society took care of everything and made an unbearable situation bearable. The professionalism I experienced from the time I spoke with Allison to the time I picked up the death certificates was surprising and so unlike the undertakers, I had dealt with in my past. I just became a member myself I would recommend Allison and Neptune Society to anyone who does not want to burden anyone with your final expenses.

When my husband passed away Neptune Society did a fantastic job. We had made our plans well in advance of there need so we were prepared for this very sad time in our family both emotionally and financially. I am very glad we had this Neptune Society plan in our future.

Having had so many details, large and small, taken care of by Jason and his team has been immeasurably helpful to me at a time when my emotional load is at its peak. Going through this process has given me great comfort as I can appreciate how helpful it will be for my family when it comes time to deal with my final arrangements. I know things will be handled with a minimum of stress. Joining Neptune Society was one of the smartest things my husband and I have done.

Jason went beyond the call of duty to make this stressful time easier
He took care of all the arrangements for my father’s ashes to be placed at the Sarasota veterans cemetery and on the date that was meaningful to us.

Neptune Society was a delight to work with during a time where you are heat-broken. They were very compassionate and professional and if you needed anything, they were there for you.

I want to offer the highest ratings to Kellie Hoodiman. My parents bought a policy in the 90’s so I was not sure what to expect. She was outstanding. Kind, concerned and understanding are expected but she took it that next step to offer time for me tell a story or 2. I did not feel rushed and she made everything very clear to understand. It was an amazing experience.

The service provided was thorough and timely as well from the staff.

Thank you for all you did for at our sad time.

I would like to thank Neptune Society of Fort Myers Florida for everything they did for my family after my Father passed away. It was an experience that I will cherish in his memory. I want to especially thank Jason Costin at the Fort Myers office for all his support and efficiency throughout this difficult time in our lives. Thank you Neptune Society! Sheila S

I used Neptune in Palm Harbor for my wife. The were compassionate and showed a lot of professionalism. They will also handle my arrangements when I pass. Ms Williams did and outstanding job.

The staff was very personable, friendly and compassionate, under the circumstances. They went above and beyond to assist us with our mother’s final wishes. Thank from the large rose urn family.

I was very pleased and satisfied with the care and consideration that I was given at this most difficult time. They went over and beyond my expectations. Thank you

My family is very pleased with our experience today. My Mom met with Cadence and she made the entire experience so calming and easy. She was amazing to our family and knowledgeable about all of our questions. Thank you for helping our family Cadence.

At times of loss, it’s amazing to me how thoughtful and kind complete strangers can be. We found this true with the staff at the Neptune Society, while they’re going over all the information they were compassionate, helpful and loving. Thank you, Russell and staff.

My family is grateful to the staff at the Neptune Society in Palm Harbor for their compassion, professionalism, and responsiveness when my mother passed away last month. Thank you for making a difficult time easier.

Russell Lavender and Tiara were wonderful. My husband and I first met Tiara. She was so nice and helpful. I met Russell to sign the papers and he reassured me everything will be taken care of. It was taken care of quickly. I am so happy they were there to help me with my Mom’s arrangements. I feel at peace that I can start healing from my loss. Thank you to you both. You are special people.

Had the opportunity to work with Allison Marie. She was kind, understanding, knowledgeable & patience when handling my pre-arrangement. She provided me peace of mind. Ask for Allison Marie.

The staff was very kind, calming, knowledgeable which was greatly appreciated at this time of grief. I am so glad we purchased this years ago. It was a very smooth process. No hidden fees or any unexpected difficulties. I am forever grateful for the understanding and honesty in services the Neptune Society provided to me and my family.

I called on the recommendation of a friend after my wife passed. I met with Raymond Scott, the funeral director. It was a respectful, no-hassle, no up-sale experience. My mother passed away two years ago the funeral home I first spoke with in Tallahassee was filled with oily salesmen, more interested in catering my mother’s service than trying to listen to our needs. Raymond was wonderful, pointing out my options, then determining that I could save a significant amount of money by purchasing a package rather than buying ala carte. I’m going to make my own pre-need arrangements soon to take the pressure on my kids. I highly recommend them.

My mother passed away recently and she had a membership with the Neptune Society. My contact with the society was with Jason, and he was extremely courteous, professional and caring. I also liked that we could text each other for follow-up questions. Jason was very prompt with replies and incredibly helpful through this difficult time. I absolutely recommend this service.

I wanted to share my wonderful experience with Neptune Society! Mr. Costin handled my Father in law’s death with true compassion, and dignity! My Father in law David S. passed June 24th, 2019. Mr. Costin made everything easy for my Mother in law, and was so kind to all of us! We just wanted to thank him for everything he has done for our family! Sincerely, Stephanie L.

I wanted to give Jason Costin accolades on his outstanding and caring service! My husband passed on June 24th, 2019. Jason had him picked up within 45 minutes, and handled all the arrangements with no worries to me! Jason was kind, compassionate, and very professional! I am especially grateful when he personally delivered my husband’s cremains to Lake Okeechobee, 2 hours away from Fort Myers. His wife is my ex daughter in law, and Jason has always been a part of our family! He went the extra mile plus more! I must say he is an asset to your company! I will let others know about Jason’s service! Sincerely, Karen S.

Absolutely professional experience.  Staff very compassionate and helpful throughout the process.

Answered all my questions. Very professional and friendly!! Would recommend them to anyone!! Very reasonable pricing. Gives one peace of mind to know that these arrangements are taken care of Special thanks to Tracy!!

The Neptune Society staff; Mike Meadows, Amy, and Sena was very helpful in answering my questions during this time of my husband’s passing. They were always courteous and considerate. I would like to say thank you for your assistance,

My brother passed away on June 7, 2019, after a very brief illness.  He was transferred to the Neptune Society upon his death as he had prepaid them to handle his remains.  Michael Meadows took charge of the whole process for me, as I did not live locally.  His compassion and help will always be remembered.  Thank You.  Pat W.

After my father passed away my family was treated with the utmost professionalism, care, and respect. Everyone has been extremely kind and helpful and they have helped me with many questions. I highly recommend the Ocala/Summerfield office and I thank them for all the help they’ve given me.

Everything was handled with care and the staff was very supportive. Thank you!

The service and staff were wonderful at Neptune Society, They where very respectful and helpful. My family and friends were very moved by my father’s final services and the Navy Honor Guard done a wonderful as well. The Henderson family thanks everyone at Neptune Society. Thank you services Gene Henderson II and Family.

On behalf of the Spence family and friends, we would like to thank Jason for the excellent service received from Neptune Society Cremation Service. For the sensitivity, care and respect shown to us and being able to lay mum to rest in her ‘happy place’, we are eternally grateful.

The Fern Family would like to Thank Neptune Society for the support and care we have received during this sorrowful time. We would like to Thank Jason who guided us step by step. We have already told family and friends of your wonderful service. Thank You.

I am writing this to express my appreciation to you and your employee’s professional assistance in the death of my wife Sandra. Please pass on my thanks to your two men that came to my home and transported my wife’s body to Jacksonville. They were understanding and helpful to me in this most difficult time. I wanted to let you know how pleased I was with your service to me and the cremation of my wife.

Samuel M.

The Neptune Society/Plantation Fla had been a great help to me and my family in this difficult time.  With no hassle services, their assistance was incredibly smooth from home to cremation, scattering of decedent’s ashes.  With sadness, I have used them twice already and very satisfactory results.

28 June 2019

To Whom It May Concern :
I cannot thank Veronica Williams enough for her sensitivity, genuine care and concern throughout the arrangements for my husband Bob and thank Veronica for all her help and professionalism at this very sad time.
With sincere gratitude,
Ellen M.

Let’s face it, this is not the most pleasant thing to deal with, but it’s a part of life. Kellie Hoodiman made the whole process as pleasant as could be. She was highly responsive, followed up and followed through, was professional, informative, and was a pleasure to work with. I would recommend her strongly.

Our parents signed up for Neptune Society services several years ago, and when our mother passed away we could not have been more satisfied with how quickly, professionally and thoughtfully Neptune responded. As a result, I signed up for Neptune services myself. Our father recently passed away and again Neptune provided outstanding service. When I contacted Jason at Neptune in Ft. Myers to look into placing our mother and father in a single companion urn, he was extremely helpful and we had an engraved urn within a couple of days, in plenty of time for the planned placement service at the cemetery. I have nothing but good things to say about Neptune at Ft. Myers and recommend them highly.

My father had contracted Neptune Society for his eventual passing and as a result of that contract, I chose to contact Neptune Society to handle my husbands passing. They treated my husband with the utmost respect and they also were very respectful to me and I was able to get through that hard time as they were there for me the entire time. Received my husband’s ashes in time for me to have them at his memorial so our friends and co-workers were able to say goodbye to him. They are also helping me to arrange a military service for him at a later date. Very grateful.

When my father passed away recently William Webb and the Neptune Society of Tallahassee was a great help during a difficult time. Even with a pre-need arrangement, there is a multitude of details that must be decided on. Mr. Webb was an invaluable guide through the regulatory and procedural obstacles we encountered while laying our loved one to rest.

I would like to thank Veronica and her staff for all the support and guidance I was provided during my mom’s passing. Veronica went over and above to help with the process and make the difficult decisions in my time of mourning. She was patient and kind. Always answering questions I probably had asked at least once if not two or three times already! She assisted in organizing the transportation of my mom’s remains as well as making sure everything met the codes of the cemetery in a different state. She was wonderful!

Neptune Society in Fort Myers handled the cremation arrangements for my grandmother last year. My dad was so appreciative of and impressed by their services that, when he was diagnosed with stage 4 cancer last winter, he contacted them to make his own arrangements.

Our initial meeting with Leigh was emotional, but she was gracious, patient, and understanding. When my dad passed a few months later, Jason handled everything in a manner that was caring, personalized, and professional. Working with Neptune made an exceptionally difficult time less stressful for our family, and for that, we are eternally grateful.

George Scott was amazing once again during this difficult time.
He helped me three years ago with my Father and now with my MOM.
George took care of everything and gave me peace of mind.
I recommend Neptune Society to everyone.

Mr. Webb provided excellent service on behalf of Neptune. He was well-prepared for our meeting and met with us on Sunday after our loved one passed away Saturday. He answered every question we had and provided excellent follow-up service. Mr. Webb and Neptune provided caring service and helped us at a most difficult time.

We are writing to The Neptune Society to give a heartfelt thank you and express our gratitude to Raymond Scott our Funeral Director at the Plantation Office. From the very first phone call when my husband died, until I received a letter of thank you and condolence that arrived in the mail today from him, each and every step in this horrible process has been made easier and was full of compassion, professionalism, and kindness. We have told everyone how the Neptune Society and will continue to recommend him to everyone we meet. As the process started he guided me and assisted our family through this difficult time. The way he called us and kept me informed at each and every step of the process helped me to process the grief and come to deal with the death and total loss of my husband. Professional, kindness and respect for a person in grief and feeling loss are the qualities needed in a Funeral Director and Raymond has them and I am happy he was assigned to our family. Please accept this letter from a family helped and guided through a difficult time as a testimonial to the highest level service given to me and to my family, but even more the respect given to my husband in death.

Russ has been professional and compassionate as we have finalized the paperwork for my father’s cremation. He’s made this difficult task easier by explaining everything thoroughly.

Russell Lavender and Tiara were incredible. Losing a loved one is never easy but they made the process as easy and streamlined as could be. Russell was very empathetic and compassionate in downtime for me. He wanted to know about my mom and who she was which I think speaks volumes of who he is as a person and a manager. Highly recommend.

Dear Russell,

I wanted to thank you for all of your help through this process of taking care of end of life details for my Dad. I appreciated your patience and quick response when I had questions. I received the death certificates just at the time that you said I would get them. You certainly helped make a stressful, painful time easier.

Thank you,

Denise M.

Mr. Webb and the office staff were welcoming and consoling as our family dealt with this difficult task.  The process was explained fully with plenty of time to make decisions regarding the various options associated with this service.  We were treated with the utmost respect and kindness.  I would highly recommend Neptune and Mr. Webb to all.

Raymond Scott and his staff made the entire process very simple and relieving. Going through this process is overwhelming considering the situation. They took the relief off my shoulders and made the process seamless. I can not thank Raymond and Neptune enough.

At one of the most difficult times in our lives, the staff at the Neptune Society were caring and comforting. They walked us through the required process without rushing us, explaining everything as we went. They saw to our every need while taking care of our loved one making it easier and allowing us to mourn at the same time. Thank you for all that you did for us.

Excellent care and communication from Russell, Tierra, and Virginia at Neptune Society. Thank you for your professional and courteous service. I highly recommend Neptune Society Jacksonville.

Very professional, caring. Services the United States & countries outside the US.

My husband and I had made arrangements for our Cremation with Neptune, probably 8-10 yrs. ago. When my husband passed, I just mentioned Neptune to the Hospice facility. Within 24 hrs., I received a call from Jason B. Costin who couldn’t have been more helpful with all I needed to do regarding my loss. He made everything very easy and also let me know he’d be available should I need anything else. I cannot say enough about how well I was treated. He made a difficult time easier to get through.

I had Carolyn come over and do my plan. What a relief to get this done. Since then a friend who also had Neptune, unfortunately, passed away and their service was excellent. Very compassionate and detailed. So glad I took care of this.

My Dad recently passed away, and I was so grateful that he had signed up for Neptune – they took care of everything.  I couldn’t imagine going through the process of selecting a cremation plan while I was grieving.  They were really good at communicating what was happening and what I needed to do, which was minimal.  Jason was kind and patient, as he explained the process and timeline.  I would recommend Fort Myers Neptune to anyone who wants an easy and affordable, yet respectful cremation plan.

Our mother had signed up with the Neptune Society more than 20 years ago, and when she recently passed they immediately had all her information at hand. Within two hours, their very kind and courteous representatives were here (and respectfully attired in suits and ties). Within a day, Jimmy from Neptune’s office called and we scheduled an appointment to sign the necessary documents, which we did today. From the start, Jimmy put us at ease and, after first asking us if we had any questions for him, was great in explaining all services we now would be receiving from the Neptune Society. We really had no idea how much the wonderful foresight our mother showed in choosing Neptune to manage the delicate and specific details upon her passing would ease our pain of losing her. We can’t thank Jimmy and the  Neptune Society enough for the compassion they extended and utter professionalism.

My father prearranged his cremation, etc. with Neptune. Upon his death I contacted Neptune. Jason very quickly called me back and began handling all the arrangements, plus patiently explaining how the various processes worked. He worked on our behalf in securing the death certificates and in making arrangements for the date and time we wanted for Dad’s military funeral. Jason has always been accessible and prompt in getting back with us.  We are very satisfied with our experience at this most difficult and exhausting time.

My husband and I prepaid cremation plans with the Neptune Society 20 years ago. So far things have been very easy with them since my husband died in late April 2019. Our son, who is here from New Zealand only for a week, went with me to the facility a few days ago to sign papers and make arrangements, and our meeting with Jimmy went well. He was friendly, efficient and professional. My only concern is needing to drive back there in another week or two to pick up my husband’s remains and death certificates, but that is a problem with government bureaucracy and not with the Neptune Society.

My 96-year-old mother recently passed. She had a preplanned cremation put in place in 1998. My funeral director Raymond Scott really made this a stress free process. I was so grateful for the ease in which things were handled. I would highly recommend their services.

In a time of sadness and stress over losing my mother, Neptune Society helped us through decision-making and signing of papers in a very professional, yet compassionate way.

Our family is very pleased with the service we received from Neptune Society Cremation Service and of Jason Costain, Location Manager for St. Myers, FL Although my mother had pre-arranged her wishes ahead of time, when it was her time, the process was easy and Jason talked me through the process of getting the necessary documents signed and was very patient and kind with me in getting this done because of limited access to the technology needed for electronic signatures, etc. while I was at my Mom’s home. He kept me up-to-date on every aspect of the process, including a tracking number so I could plan ahead for the delivery of my Mom’s remains. Thank you for peace of mind through this difficult time.

Tracy called and was at my house in 5 minutes. She was very informative, pleasant, and efficient and made the whole process enjoyable.

The tedious task of carrying out all the details involved in the death of a loved one was carried out in the most professional way by The Neptune Society. It translated in the least interference between all the official matters and the horrible burden of losing ones Father.

Neptune Society Fort Myers handled the cremation of my dad and mom. Almost 7 years after my Mom passed, I was contacted by an insurance company saying that they held life insurance for my Mom that I could collect but I had to produce death certificates for both my Dad and Mom. I did not have either and I could not even remember the dates that they died or even be sure about their birth dates. With no real hope, I contacted the Neptune Society Fort Myers and Jason Costin the location manager replied to me. Somehow, he tracked down the information and had both death certificates overnighted to me at no cost whatsoever. In our current society, this kind of service no longer exists. I cannot recommend Mr. Costin and Neptune highly enough!

My husband passed away in September 2017. I lived in another state and had planned on spreading his ashes on his birthday or the anniversary of his passing. But I have not been able to do that. I am just not ready. I called Neptune and talked to Bill Webb about getting an urn for the ashes. He was so professional but at the same time, I could tell he really cared for my feelings and what I was going through. He took care of the urn and transferring the ashes. I didn’t know if I would be expected to do that. If you are looking for professional and compassion in the most trying of times, I highly recommend Neptune.

Sena was very helpful and professional with the questions I had. Very thoughtful at a difficult time.

Very friendly, caring and knowledgeable. Tracy spent a lot of time explaining options and financing. While it isn’t easy making these decisions, she made it simple. I highly recommend this company.

The Neptune Society was extremely helpful with my family member.  This office was professional, responsive and kind.  They provided the service requested with no hassles during a time of difficulty.

Russell Lavender was extremely helpful with my mother’s arrangements. He reached out to the family immediately and took over from there. My mom had prepaid arrangements with Neptune Society and it was a huge relief that all of the major decisions had already been made and her wishes were being carried out. Our family would like to thank Russell for his compassion during a very emotional time.

A few years ago, Neptune Society took care of my mother’s cremation. They were diplomatic, tactful, and caring. I had the same experience when my dear friend passed away, recently. I can’t say enough of how well they eased the agony of the situation. I would recommend Neptune Society to anyone seeking cremation.

The folks at the Neptune Society were extremely prompt when we needed them. They came to our location which made it easy. They did not give us any type of “hard sell.” They gave us exactly what we wanted. The prices were very reasonable. They discussed everything with us and answered all our questions. They were also very accommodating of all our requests. The service was very professional and they followed through on all their service. I recommend them!

Thank you to Jason Costin and Anita at Neptune Society. My wonderful father passed away recently and we were very thankful that Neptune helped us through this very stressful time. Jason promptly provided death certificates and handled sending my father’s remains to an out of state Cemetery. Thank you for your professionalism and support.

I want to start this review by saying how grateful my husband and I are for the services we received from Trina and her staff. My step-son passed away 3 months ago and it was an unexpected death and from that first call I made to Neptune society at 3 am the day my step-son passed they were AMAZING from start to end… The first callback I received was from Sandy 20 minutes after my initial call, Sandy was a complete sweetheart and guide me until the next day that Trina called me at 9 AM, moving forward Trina became our Angel and guidance she helped us thru every step of this difficult and painful process. She made sure that everything was perfect for us from start to end, they treated us like family they were extremely loving, caring and compassionate. Words can’t describe what we are going thru after losing a son but one thing I can assure that Trina and her staff made it happen for us. On behalf of my husband and I, we would like to extend a very special thanks to Trina and the Neptune Society staff. (In loving memory of Alex)

I wanted to thank you and everyone at the Neptune Society. My aunt passed away and had a preneed contract. I never knew that she had paid for her services and called the Neptune Society to try and plan funeral services. I was connected to Raymond Scott who found her contract and guided my family through this difficult and confusing process with compassion, kindness and a level of professionalism that is not to be expected nowadays. He called me to follow and kept us informed as to each and every step in the process and when her ashes were scattered in the sea, we asked that we are called so we could say a prayer and raise a glass of wine in her honor. I recommend the Neptune Society and give Raymond Scott 5 stars which were well earned and deserved.

The Neptune Society was there for my family in its time of need. The representative who spoke with us (Jimmy Sasser) was kind, respectful, and informative. He led us through the cremation process and was always on hand to answer our questions. Thank you, Neptune Society.

My mom had mistakenly let her life insurance lapse and we had to find an alternative plan for her aftercare. Neptune Society was an affordable option for us. We were made aware of more expensive options but did not feel pressured. Unfortunately, the time came to use the plan too soon. It couldn’t have been more simple to use. I gave the hospital my mom’s Neptune society member number & their phone number and they took care of everything. Raymond Scott was respectful and kind every step of the way. When her Dr’s office was dragging their feet signing off on the death certificate. He paid them a visit to pick it up and called to let me know it was in possession. They did everything they promised. Now it’s time to set up a plan for myself. I want things to be as easy for my family as they were for me.

I am a Veteran who was Diagnosed with a rare non-curable Lung ( Auto-Immune disease ). Not Cancer but the average survival time is Ten years. To know that when my time comes that my Family will not have to worry about Funeral Arrangements or Bill’s. They can get on with their lives and I can go to my next one or see the loved ones that went before me. The person I dealt with was kind, compassionate and explained everything to the last detail. I am at peace with my decision and where And how I get where I am going.

When my mother passed away it was a sad time for all of us. From the moment the gentleman who took mom to the Neptune Society until I received her back from Russell the empathy and help were outstanding. From helping to place The obituary in different states to explain the difference between the different type of death certificate. Russell answered all my questions in a prompt and knowledgeable way. Would highly recommend these people.

I have only good things to say about the Neptune Society, as they took care of every detail you can imagine associated with having to bury someone. Both my parents had pre-paid their burial services, which I would recommend to everyone, as it relieves those left behind From having to make difficult choices. Mr. Scott was an exceptionally kind, efficient person to deal with, as was his entire staff. What that meant was that anytime I could not get a hold of him directly, the person I spoke to was more than willing and capable of taking care of my requests or answering my questions. The Society took charge immediately, from the disposition of my mother’s body to Social Security Administration filing, and sending her ashes to their final resting place. This was extremely important to me, as I live out of state. They were timely in their response to everything we had to take care of in terms of paperwork and contacting authorities – just the sort of things you don’t really want to take care of when you’re grieving. I highly recommend this form of burial for absolutely everyone, and the Neptune Society is the premier place to go for that service. I want to thank everyone for their kind, caring professionalism as they guided me through these difficult but necessary obligations.

My husband and I were extremely impressed with the efficient, accurate, professional, thorough, and friendly experience we had with Veronica Williams and the staff at the Palm Harbor Neptune Society location. This is our second experience with a family member’s cremation through this office. Both experiences were extremely positive. The staff handles every detail in a timely manner from picking up the deceased to all needed arrangements involving the death certificates, processing, and ashes. It was a privilege to work with Veronica Williams and the staff at this location.

Russell Lavender was amazing. He was professional and courteous. Answered several phone calls promptly and gave us his undivided attention each time. Dealing with Mom’s arrangements was emotionally difficult, but with Russell help, honoring her wishes wasn’t. It was a very positive experience, for a very trying time. Thank you, Russell.

Veronica was awesome. She put my sister-in-law and me at ease immediately. She treated us like friends that she had known for years. She paced her presentation to take in our emotions, humor, and ability to absorb information and make decisions. I am also very amazed and grateful for the emails and letters that arrive just when I need support. I will recommend this person and this facility to everyone.

I can’t thank you enough for all the assistance you gave my family and me after my husband’s death.  You were not only empathetic but you gave us valuable advice and sent us the copies of his death certificate incredibly fast.  Our grieving was made easier and less stressful.  Bless you.

The Woodard family.

Dear Mr. Scott,

On behalf of my sons and myself, I would like to take this opportunity to thank you for the way that you handled all of the arrangements for my husband Michael’s cremation.  Your organization was very professional and certainly compassionate to our needs. This made the process feel less painful for all of us.

Thank you for all of your support through this most difficult time.

Franclyn J H.

I would highly recommend the services of the Palm Harbour Neptune Society! From the time our father was removed from the facility where he passed away, to the final pick up for his remains, I can’t express enough of our appreciation for the dignity that was bestowed upon our father. Michael Meadows was sincere and accommodating during our families’ time of mourning; communications were assuring, and we all experienced respect and dignity during our bereavement. There weren’t any unexpected fees in the prepaid contract, and they made a difficult situation bearable. Thank you for everything!

We have decided on cremation and when we talked to the representative there was no pressure and she was able to answer all our questions and then some. We revived our items quickly that we have to fulfill. We are very happy that we decided using Neptune Society.

Everyone was very kind, patient and professional in a very difficult situation. They answered any questions I had and returned my calls in a timely manner. I was so thankful my mother had prearranged everything. She was so thoughtful in her life; even until the very end.

My family had not one, but two deaths in the span of three months. Jessica Watts was informational for us, yet very personable when my Dad died in November. She laid out all the steps for us, informing of us of all the details we’d incur in the next few weeks. Three months later, we had the opportunity to work with Russell Lavender concerning my Mom’s death. Russell was the consummate professional and was also the perfect combination of personable and very competent. During such difficult times, it was invaluable to have their experience, knowledge, and patience with our family. The Neptune Society was truly a blessing to our entire family.

Mr. Raymond Scott from The Neptune Society is extremely professional.  He easily walked me through all the steps I needed to take.  Unfortunately, this is my second experience with them.  I would highly recommend The Neptune Society for your funeral needs.  Everyone from the person that answers the phones to the people who help you meet your needs is kind, compassionate, & understanding during your time of grief.

My mother died recently and had made plans to be cremated with the Neptune Society. I worked closely with Sena in the Palm Harbor office and she was very nice to me. I wrote her many emails and there were many details to discuss and to put into order. She was always kind and compassionate and willing to answer all my questions. I thank you for your cutesy during this stressful time.

My Mother passed away unexpectedly. Year after year my mother would send me a copy of her Neptune card. Thank heavens she did. I called right away after her passing and I’m so grateful I did. They were so gracious and empathetic. Jason was a god sent. He was so soothing and comforting. I couldn’t think straight. Jason walked me through the process. It was so easy. I will be looking to have Neptune take care of my arrangements. Thank you Fort Myers Neptune Society.

To have a funeral or a cremation for a loved one is always a difficult time, however, I want to thank Kelly and Gabby for their outstanding work in helping me with all of the paperwork and logistics in getting things orderly done in the cremation process of my father. They were very understanding and compassionate, willing to go above and beyond in their assistance of ensuring everything was taken care of during the process and extremely professional. I highly recommend Neptune Society if cremation is right for your family.

Raymond Scott at the Neptune Society in Plantation made sure everything went smoothly during this difficult time.  He drove to Boca Raton Regional Hospital to get the doctors signature so I could receive my mother’ss death certificate quickly.  Thanks again

October 16, 2018, started like any other day; but midway through, I found out my Father David was rushed to the hospital with chest pain. Sadly, by the time my Mother arrived, he had already passed away. The sudden loss of our beloved family member left us in shock and despair. In the midst of our crisis, we contacted the Neptune Society. My Mother learned of them through the Star Center in Dania Beach Florida, where my Father was an instructor and trained thousands of maritime officers before his retirement about 4 years ago.

I was personally contacted by Chris Rhodes of The Neptune Society who immediately put me at ease. At the time there was so much sadness and confusion relating to the passing of my Father. Chris was compassionate and understanding while he explained the process. I remember crying a few times and he paused and even comforted me. He was supportive and professional and used a language that I desperately needed. He told me “Your Father is in our care.” Chris reiterated this a few times throughout the process and let me know in a loving way that my Father was being “cared for.” Initially, after his passing, my Father’s remains were at the hospital. Chris and the Neptune Society arranged for his pick up, in order to be transported to the Medical Examiner’s office. Since my Father’s wishes were to be cremated and spread at sea, Chris made the arrangements with a wonderful funeral home nearby. There was also paperwork that needed to be filled out and signed; Chris streamlined the process and made it very easy for me during this difficult time.

Although I knew my Father’s wishes were to be cremated and his ashes spread at sea; having to go through the process would have been daunting. Not only did Chris and the Neptune Society handle all the details, but they also provided a beautiful scattering urn which is specifically designed for an (at-sea burial.) During my communications with Chris, I told him my Father was a Navy Veteran. A few weeks after his memorial, my Mother opened a package from the Neptune Society. It was a beautiful American Flag in my Father’s honor. October 16, 2018, started like any other but by the end of that day, our lives had changed forever. As we struggle to put one foot in front of the other and march forward; we are forever grateful to the Neptune Society, and specifically Chris Rhodes for the time, care and attention to took during one of our darkest hours.

With the deepest of gratitude,

Cindy

Jason and his team were very professional. My family and I were extremely happy with our whole experience with the Fort Myers Neptune Society.

My mother planned her funeral arrangement in advanced. I contacted Neptune Society to implement her plans. From the collection of my mother until the return of her ashes they were helpful, empathetic, and kind every step of the way. Veronica took the time to go over my mother’s arrangements and explain it in detail with me. Thank you for your kindness.

I am so very pleased with every aspect of Neptune Society ! Every detail was handled in a kind, professional manner. I have recommended Neptune to several friends and will continue to do so to anyone who asks. I will be forever indebted to Neptune because of the feeling of peace I had from the moment I contacted them after my husband’s passing.

When it was time to make arrangements for my Mom, who was battling cancer, I began researching a service that could serve our needs. I am located in SWFL and my parents are in Ft. Lauderdale area. I was able to make the arrangements from my home in Estero, FL. A representative came to our home. She was very helpful with lots of information. She made the process very easy. We purchased my Dad’s arrangements a couple weeks later in the Ft. Lauderdale area. After Mom passed we went to the Neptune Society to choose an urn that was what my Dad wanted. Everyone we talked with, on the phone and in person, was professional, compassionate and caring.

Just wanted to reach out and say thank you to a helpful, kind and a person full of compassion.  My husband passed away and Raymond at Neptune Society in Plantation went out of his way to make the process as smooth as possible, Afterwords, he called me to just ask how I was and if I was taking care of myself.  I thought he was trying to sell me something, but he just wanted to say hello and let me know that he was thinking of me.  I had told him that I was alone and had no real family here in Florida/  What a kind person, you have an excellent person looking after your families.

Everyone was so kind at Neptune when my Dad died in October. It was so nice to be able to do everything online as my Dad had made all the arrangements with Neptune years ago. It made the process so much easier.

When my father passed away, Russell was a warm and supportive voice as he helped us navigate the process. He made a difficult time easier, and we are grateful for his assistance.

My family had an outstanding experience with Neptune. Trina was amazing and helped our family through the process in a professional and compassionate manner. She talked our family through every step, from the passing to the acquisition of the death certificates to the delivery of the urn, and kept in close contact from beginning to end. She expedited the forms we needed (our case involved an unexpected delay on the hospital end of things) and followed through with everything we needed ahead of schedule. Trina is a master of interpersonal communication, and I highly recommend her in particular and Neptune in general.

Cremation is the most natural, economical, and responsible way to deal with the end of life. The staff at Neptune Society explained all of the issues involved in the process and provided a very reasonable payment plan.

This was the first time I’ve had to deal with a death in the family. I’ve never had to make arrangements before let alone for my mother who was way too young but God needed her more than I do. Christopher the man first I’ve spoken to the whole time has been absolutely amazing… extremely caring and gentle to my needs and my family’s needs thankfully for them has been a very easy process so we could all morn and start to heal. I appreciate them more than they will ever know.

My husband just passed away – today will one week.  I don’t know what I would have done without the services of the Neptune Society and Mr. Jimmy Sasser. He has been with me all the way, ready to assist in any way and answer any and all questions I had.  Thank you Neptune Society and you wonderful, professional staff.  I am certainly going to always recommend you.

Neptune’s handling of the loss of my Father simple, I myself plan on using Neptune for my end of life affairs. Thx, to all involved

From the knowledgeable and informative representative who came to my house to the helpful and thoughtful Christopher Rhodes who helped me at the end, Neptune was right there to provide information and instructions on what to do in a time of need. Highly recommend their product and services.

Neptune Society was quick to respond. I called them one day just to find out where they were located, and then I had to make an emergency phone call the next day saying that I needed their services because my husband passed away that day. They told me to come right up and that they would take care of me. So, I did. They explained everything to me, they were more than considerate, and it was just a wonderful experience.

We did check on a few of other companies before we made the decision to go to Neptune Society, and I didn’t like the feeling when I walked in. But with Neptune Society, as soon as my son and I walked in the door, we made the right decision. When we met with Jason, the manager at Neptune, and told him what we wanted, there was no pushing about trying to get us to add things to what we were looking for. We got the death certificate complimentary and they also included a beautiful red mahogany box. I would highly recommend them.

I was very happy with dealing with Lamario Johnson and he made a difficult situation so much better and was very caring and compassionate in dealing with the death of my husband. Thank you so much and I am happy I have my arrangements made ahead of time!

Mike Meadows and everyone at Neptune Society was very kind and compassionate. It was a smooth and easy arrangement for my mother’s cremation. They answered all questions I had and replied to any emails I sent very promptly. I recommend their services highly.

This is the second time in two years we have had a need for help from the Neptune Society.  My sister and I have found their entire staff very caring and helpful.  Jessica helped us when our Mom died suddenly. Russell was there for us last month when our Dad died.  Everything was taken care of including arranging for their internment (together) at the National Cemetery.  We appreciate their care and concern for us.

My family had an outstanding experience with Neptune.  Trina was amazing and helped our family through the process in a professional and compassionate manner.  She talked our family through every step, from the passing to the acquisition of the death certificates to the delivery of the urn, and kept in close contact from beginning to end.  She expedited the forms we needed (our case involved an unexpected delay on the hospital end of things) and followed through with everything we needed ahead of schedule.  Trina is a master of interpersonal communication, and I highly recommend her in particular and Neptune in general.

We worked with Lomario Johnson for my husband’s cremation. He was kind without being patronizing, professional yet relaxed, and patient with our questions and concerns. He listened carefully and explained exactly what, how, and when things would happen. We are grateful to have had such a person to help us today.

In my time of need, Jason Costin /Location Manager, of the Neptune Society in Ft Myers went above and beyond to make things easy for me. Thank You, Judy H.

My Mother was the one that had everything set up with Russell at Neptune Society. All I had to do was call them and they would handle the rest. They contacted me when her remains were ready and ordered the death certificates. Even helped to fix a clerical error on the state’s side. Very pleasant and professional, and would definitely recommend their service’s to help in you in your time of loss.

I just had the most unbelievable experience with a young lady named Sena. She was a Big Help. Please call the folks if you are looking for a final option!

George Scott could not have been more helpful when my mother passed away a month ago. He made the entire process stress free and everything was accomplished within a few weeks time. I would highly recommend the Neptune Society for is professionalism and compassion.

My stepfather had Neptune, and when he passed, they were amazing. He also bought Neptune for my mom when they got married, and she recently passed. My husband and I both joined Neptune now because their compassion and caring for everyone are wonderful. From the top to the bottom, we had an outstanding experience. They never once belittled us. They made us feel like we were their family and it was their family that was also passing. It was an amazing adventure.

We liked how fast they were. Mom passed away on a Sunday. We went on Monday to sign the papers for the death certificate, and by Wednesday, we had the death certificate, we had the prayer cards laminated, and we had her ashes all by Wednesday. It was phenomenal. When Neptune came to the home to get mom’s body, I could not have been so pleased. No one at Neptune knew that quilt was her favorite blanket, and no one knew there that her favorite flowers were purple. So, when they came to pick her up, they said that they had brought in a gurney. She was in the bedroom and they wanted to know if we wanted them to stop so we could say our goodbyes. I said, “Absolutely not. We already said our goodbyes. You can just go ahead and take her.”

I saw them bring the gurney in but I didn’t really pay attention. But I asked a nurse from Hope Hospice if they were putting her in a black bag because I didn’t wanna see that. I have seen others do that. The nurse went out to their car and asked them if they were putting her in a black bag, and they told us it was actually clear. I said, “Oh, that’s even worse.” But when they came in with a gurney, they went on into the bedroom and they were very polite. They asked, “Is it okay if we enter the room?” And when they came out, they did not put her in either bag. They had a sheet that they were able to wrap her in, and then they had a quilt. It’s green trimmed and it was just like a bed of purple flowers that was draped over her. It could not have been more perfect, more beautiful, and more peaceful to watch her go out that way. I was in amazement and so was my oldest daughter.

We were able to take advantage of Neptune’s preplanning services as well. We have them take out $50 a month, both for my husband and I. We only have another year to pay on it. My oldest daughter also got information to talk with her husband about it. I am telling every single person I know about how wonderful, how compassionate, and how loving and caring everyone at Neptune made us feel, and how fast they worked to accommodate us.

My husband and I signed up with Neptune Society’s pre-planning services several years ago and their price was reasonable. My husband passed away on September 8th so I was very pleased with all the help that we got from the representative named Jason in the Fort Myers area. The rep was very friendly, sympathetic, and just was there with any questions I had, provided all the information that I needed, and I have no complaints. I would like to sign up for myself but right now, I can’t do it. Still, I highly recommend Neptune.

Russell was very professional and caring at the same time. Made what I had to do a lot easier.

I highly recommend Neptune Society and specifically thank Jason Costin, Service Manager.  I have dealt with funeral home services in the past, and believe that Neptune Society provides a superior service in the most difficult of times.

Jason was extremely kind and made the unbearable process bearable.  My whole family thanks him and the Neptune Society.

Great and timely service. Walked me thru the whole process. Could not have been easier.
My husband and I signed up for Neptune several years ago. We consider it a kindness to those we leave behind as nearly everything is prepaid and as I said before everything is well explained before paperwork is sent out.

Catherine Saake went far and beyond my expectations not only in providing detailed info but providing info to help me through this decision making process.  She is a neighbor but did not offer info until I asked; from there on in it was like talking to a friend.  Life does not always offer an opportunity to find a friend and the person who can help when you are trying to make it easier of your loved one if something happens that may not be planned.  Now I am on the road to planning with the knowledge that I needed.

Jason was quick, kind, and made our lives easy. Definitely, recommend

We recently lost our father and Neptune Society handled everything. What a blessing! They took care of all of the arrangements so that we could be with my mother. We met with Jessica Watts to make some final decision and she was wonderful. If your choice is cremation I highly recommend this professional and compassionate organization. 

The Pritchard Family

My Father previously purchased Neptune Society services for himself and my stepmother, unfortunately, he passed away in May 2018. They handled everything with the utmost dignity and respect while helping us wade through technical issues such as providing death certificates. Since our family is spread out throughout the country we were not going to have a service immediately they overnight-ed my fathers remains to our out of state home. They even provided an American flag wrapped around his urn to respect his military service. Recently I needed additional copies of my fathers’ death certificate (October 2018) and called the Neptune Society of Fort Myers and within a few days, they overnight-ed them to me. Since I live half the year out of state this was a big help and I sincerely appreciate everything they did for my deceased father and I, Thank you.

My parents made arrangements with Neptune Society a number of years ago. They gave me the card and let me know about the company. My father passed away suddenly in a rehab home. At the time, he had just been released from the hospital. Everybody was expecting everything to go fine but then he didn’t wake up in the morning. I was totally flummoxed so I gave the nurses the Neptune card and they called the company to cover everything. They came and picked up my mother and got his effects. They delivered those to me. Afterward, they called to have me come in and they explained the whole process. I was very comforted as I had no clue as to what to do.

The people at Neptune were super kind. When I called with questions, they always answered right away. It’s a terrific organization. My parents arranged things 10 or 15 years ago in another state and Neptune had all the records. That was very impressive because I initially thought that everything was going to be a mess and Neptune was not going to know what was going on. But then, everything was there. Someday, my husband and I would definitely consider Neptune. It was a very comfortable experience.

My mother has passed recently and Neptune is wonderful. My family could not have asked for more. They are the most gracious, kind people to work with. The compassion and kindness are extremely amazing. We have never seen any company work so fast to make our family feel this much comfort in our time of need. We will recommend Neptune Society to everyone we know. Thank you from all of my family.

The Fort Myers Cremation Society was my “angel of mercy” when my beloved husband passed away in September. Jason was there to answer all my questions and guide me through the process. He took care of all the details for me, made sure that I had all the information I needed, was always kind and sympathetic, always available. I highly recommend this organization — would have been lost without them. There was little for me to do as all the details were taken care of without delay. Losing a loved one is a painful experience — they made it manageable. Thank you, Jason! Thank you Neptune Society for hiring the best!

I highly recommend the Neptune Society and specifically want to thank service manager Jason Costin. Excellent customer service and very compassionate. Our family was well taken care of and we are eternally grateful.

I had a positive experience in 2015 with Neptune Society, Ft. Myers when my mother passed. They are all kind and compassionate people that understand how hard this is to deal with. Now sadly to say my sister passed away at Hope Hospice September 14, 2018, and I did not hesitate to call Neptune Society Ft. Myers for her cremation. Jason worked with our family for my sister’s cremation and has been so very helpful and considerate in each step along the way. He was always there to answer our questions which have taken such a burden off of our family. Janice F. – Burlington, MA

Your office responded promptly and connected me with Russell who walked me thru the steps of what to do in a very caring manner.  He followed thru whenever he said he would resulting in the answers I needed. The pre-planning was well worth the effort.  It is good to know that I have seen the process as I lived thru it with the death of my spouse.  I have made arrangements for myself in the same manner.

When my mom passed unexpectedly, we had no pre-planned arrangements. After we contacted Jason Costin at Neptune Society, everything fell into place perfectly. He guided us through the process with great care. He responded quickly to questions and handled everything quite professionally. Jason’s experience was evident in all that he did, and he exceeded all of our expectations in every possible way. I highly recommend the Neptune Society of Fort Myers, Florida to anyone who is looking for excellent service and care for a loved one. Thank you!

So grateful to the entire staff at Neptune Society for helping me give my dad a perfect send-off. Right from the day he died, they were there through the entire process, knowledgeable, caring and empathetic. I have enlisted their services upon my death. Thank you all.

The Neptune Society representative was very helpful and efficient. They proceeded in an expeditious manner to complete the paperwork, obtain a death certificate and send the remains. Highly recommended.

I called National Cremation Society and Neptune got back to me first. Their team helped me out and they made sure I had whatever I needed. They always returned calls as well. Jason, the person who I worked with, did a great job too. We tried to get their preplanning services, but we didn’t have the time and it just didn’t work out. Still, I was very satisfied with Neptune. They were very good and they would bend over backward.

Very pleasant experience with all personnel. Lisa ** was extremely helpful and informative during the initial contact with your company. I feel the price was fair and approached in a proper way. Overall, one service.

I had read about Neptune from a couple places, and it seemed like if your wish was to be cremated, that would be the best way to go about it without any unnecessary falderal. We called them and they sent a saleslady over. She explained it all to us very clearly and gave us all the options, and we thought that it was a wise thing to do. It would keep our kids from having to deal with all of that so we signed up. When my husband died, I was asked at the hospital who our funeral director was and I said Neptune Society, and that was all I had to do. I didn’t have to do anything until I went to pick up the ashes, which I wouldn’t have had to do if I didn’t choose to. It’s a good way to peacefully disappear.

Patti ** (independent sales representative) arrived at our home on time. She explained how the Neptune Society process for cremation works and answered all the question my wife and I asked. She was very professional and easy to talk with.

The Neptune Society has always had an impeccable reputation and now I know why. The process was easy and effortless. This is something I have been wanting to do for a long time and I am glad that I chose the Neptune Society for my cremation service.

This was a very good experience working with Jason at Neptune of Fort Meyers. We were very informed of the process of handling our loved one. Thank you, Jason.

I am new to the cremation world. I recently lost my husband of 18 years who specifically wanted cremation. Every single employee was thoughtful kind and focused on what my family needed. The process when prepaid is exceptionally simple and takes all of the pressure off the survivors. I am so happy my late husband and I chose Neptune Society.

I would like to thank the people at Neptune Society of Jacksonville FL for helping to ease the burdens of some dark days. Russell Lavender helped so much. He is a good listener and a true gentleman.

Russell Lavender was a light in our darkness. He guided us with his knowledge and compassion and answered all our questions with patience and concern. Thank you, Russell, for your kindness during this difficult time.

My father was an extremely kind man, and I believe one of his final acts of kindness was to prepare for his passing with the Neptune Society. I only needed to make one phone call, and even though he had made his arrangements 15 years ago in another state, everything was on record and immediately taken care of for me. The staff in Jacksonville were all very courteous and professional. They guided me through the process, giving me options without any pressure. I am truly thankful for their help and compassion during this difficult loss.

My mother passed away recently, quite unexpectedly. I received this news very late in the evening. I called the Ft Myers Neptune Society Cremation Services number at 11:30 pm, and left a message with the answering service. I expected a call back in the morning but was surprised when the Director called me back. Jason was very helpful, kind, and patient. I am thankful for all his help, and the wonderful staff, as my family said their last “Goodbye” to Mom. I was so impressed by their service, that I will be pre-paying for my own arrangements soon. This will be my gift to those I love. My last act of giving, so they don’t have to worry about these details when it is my time to leave : )

Jason Costin was a tremendous help to me during the loss of my mother. I can’t thank him enough for his help. Really great guy!!!😍😍😍😍

Since my friend Chris Lang had made his arrangements years earlier, I didn’t have very much contact.
Jessica was great with the arrangements and getting us revised death certificate in a short amount of time.

My parents planned ahead of time with Neptune Society and it worked out well for everyone.

When my husband died, I was very grateful for the services of the Neptune Society. They handled everything from his death in the hospital to my receiving his ashes. They did all of this with dignity and concern. I am so glad that we signed up with the Neptune Society.

My dad recently passed away and Gregory was very helpful, kind and professional since I had never dealt with the cremation process before. He answered all questions and explained what was going to happen each step of the process. I would recommend the Neptune Society at this location to anyone.

My mother recently passed away. She wisely made pre-arrangements with Neptune a few years prior. All personnel at Neptune–from the initial purchase of service to the final cremation and delivery of her ashes– were very professional, patient and kind. Everything went smoothly just as one would want. I have nothing but praise for everyone we worked with.

When my wife pasted last year the personal at Neptune was very helpful and pleasant to work with, they took a lot of the confusion and frustration away and made it as painless as I believe it could be. Now a year later my Daughters necklace has malfunctioned and without any hesitation, they ordered and delivered a replacement for her at no charge. Thank You for your understanding

Neptune Society of Jacksonville took care of all the arrangements for my dear son’s cremation. My family and I are so appreciative of the professional and caring way Mr. Russell Lavander guided us through every step

My son and I were very impressed with the efficient and sensitive service and comforted by the care.

Jason was very professional and compassionate in taking care of the arrangements for my father’s recent passing. I especially appreciate not having to worry about all the details, is that I live out of state. Thank you

The Neptune Society took care of my Mom’s needs many years ago and more recently my Dad’s. They were both cremated and sprinkled out at sea and the time was right for me to get my affairs in order to ease any stress from my only daughter when my time comes. I am battling cancer right now and it is pretty tough on all my loved ones, so I am very happy with this business and everything they offer. I highly recommend The Neptune Society and all that they do. I thank them deeply.

Jason was so kind, caring, and comforting, taking my every phone call, answering all my questions, and tending to each detail every step of the way after the passing of my husband. I am so grateful for his expertise in assisting me through this difficult time.

WHEN MY FATHER PASSED AWAY THE NEPTUNE SOCIETY OF FORT MYERS AND ITS EMPLOYEES MADE THIS LIFE ALTERING PERIOD OF MY LIFE MUCH EASIER. I CAN ONLY THANK ALL OF THESE WONDERFUL PEOPLE FROM THE BOTTOM OF MY HEART FOR EVERYTHING THAT THEY HELPED ME WITH.

I’ve known Neptune Society for years and everything they did was just great. My first opportunity to work with them was in 2014. Then I had two more right together and in all cases, I got exceptional service from the Fort Myers branch, even on a short notice. I interacted with their rep Jason this time and his predecessor a couple of years ago, and I am just very impressed by the service. It’s really nice to have people you could rely on in terrible times.

The Staff at Neptune Society were the best. Every detail was taken care of in a most professional manner.
I would recommend using Neptune Society.

My first experience with the Neptune Society was when my Brother In Law died out in Albuquerque, NM.   They made it remarkably easy to handle the arrangements along with getting us the numerous copies of the Certified Death Certificate.

When I got home to Safety Harbor, I called and set up my cremation arrangements with the Palm Harbor Neptune Society office.

When my Son was killed on the job in North Carolina, I called the Palm Harbor office of the Neptune Society and gave them all my Son’s details.  They contacted the Hospital & Morgue and worked with Carolina Donor Services to ensure My Son’s remains were handled properly and without delay.

When it was all over, I paid the very reasonable costs and walked away knowing my Son’s final arrangements had been handled with Professionalism, Care, and Respect.

Russell Lavender was very gracious & helpful during our recent loss. He was available for any questions
or needs during this time. I don’t think the situation could have gone any more smoothly. I am very
grateful for his kindness & caring. Sincerely, Rebecca Goodson

My husband signed up with Neptune Society way back in 2014 the young lady who came to our home was very polite, respectful, and explained everything to us…  then 07-22-2018  we had to call Neptune as my beloved husband had passed away.  Trina and Brandy were absolutely wonderful and were there every minute for us. The whole staff including Pam were so respectful …even the guys who came to get Bill,  they were sure to drape the flag over him before they took him out of the house… I can’t thank you all enough for the respect and professionalism that I needed at such a difficult time in my life.  God, bless you all for caring…….. Gayle van Buren  08-08-2018

We have had the misfortune of needing the Neptune Society’s services three times in the last four years. Each time, the Ft. Myers office has done an exceptional job from retrieving the remains to delivering the ashes. They have been fast, responsive, and very helpful. I hope you never need them, but when the day comes, I recommend them highly.

We have had the misfortune of needing the Neptune Society’s services three times in the last four years.  Each time,  the Ft. Myers office has done an exceptional job from retrieving the remains to delivering the ashes.   They have been fast, responsive, and very helpful.   I hope you never need them,  but when the day comes,  I recommend them highly.

Somebody sent us something in the mail about Neptune Society and they happened to be there at the time we needed a cremation plan so we went with them. My daughter, Jill, worked with their reps more than I did and under the circumstances, our interactions with them were all right. We also availed of their pre-planning services and we didn’t have a lot of decisions to make but to have it in place was good. I would recommend it to anyone.

I would highly recommend the services of the Palm Harbor Neptune Society. The care and concern they showed at a most difficult time were greatly appreciated. Our Mom had prepaid her final expenses with them. We found no hidden charges or unexpected difficulties. They did everything she wanted and answered all our questions, being with us every step of the way.

I want to thank Jason Costin for his compassion and excellence in handling all the necessary details for my husband.  He was very patient and caring in helping me with the final arrangements.  Once again, thank you, Jason, and Neptune Society.

Jason and the Neptune Society Cremation Services of Ft. Myers were a pleasure to work with through the difficult times of my Father passing away. Jason guided my Mother and I through the process and made it such a very simple process, which was such a relief as there are so many other things on the list to do. He was clear, concise, and patient with our questions. I would highly recommend this organization and Jason to others. Thank-you Jason on behalf of our entire families!

We are so thankful for the Neptune Society. The initial phone conversations gave us clear information as to what to do next. When we went in to pick up our brother’s ashes, we met Veronica, the director. Veronica was compassionate in every way as she listened to my sister and me. She even gave me a warm, loving hug. A special thank you goes out to her. We strongly recommend the Neptune Society when dealing with the loss of a loved one.

We were fairly new to the Fort Myers Beach area when my dad became very ill and just never woke up again. All his other loved ones are in Chicago so we had no idea what to do during his final days in hospice. Someone mentioned Neptune and after I called Deb she came right to hospice to explain what they did, and what services Neptune could offer us. She was lovely, extremely genuine, and patient with me. I was still in shock and could barely remember my own name let alone all my father’s details. After some conversation, I was able to calm down and hear her, and respond without crying. I can’t write enough about how much that all helped me, especially not having to make a trip out at that point and leave my dad.
Then came Russ, the director at Neptune. He made sure all questions were answered, even if I asked the same ones time and time again, and made sure my dad got the proper VA accolades he was entitled to and deserved. I would never have thought of that because I was just so upset. I’ve called, gone in, called some more and went in again. No one was ever bothered by me or my questions. Mostly I was to again stress that the whole staff at Neptune are authentic in their concern for you and that the remains of your loved one are treated with the utmost respect. Thank you all.

I wanted to write and say how grateful I am for the professionalism and care with which Jason Costin of the Neptune Society of Fort Myers assisted me in the wake of my father’s death. It was first class. Thanks, Joe Cassidy

During a most difficult time, the staff was cordial, professional, and accommodating.

My uncle had prepaid service with Neptune Society. The people that worked there took care of me and were very considerate and did everything that I didn’t know how to do.

Was very pleased how Jason Costin handled the arrangements for my husband. He made everything as stress-free as possible and was always just a phone call away with my questions and concerns at such a different time. I would highly recommend them.

From the moment your team arrived at my home to pick up my husband I was treated with great empathy and respect. The team treated my husband with the same, they were very careful to ensure privacy while moving him and when they left there was a rose left on his pillow, very touching. Thank you. Upon arriving at the Palm Harbor office and meeting Veronica Williams all benefits were explained graciously and with genuine care. She was instrumental in finding an honor guard to provide a rifle volley for my husband who had spent 27 years in the United States Navy. Thanks to her I was able to honor him as he deserved. I highly recommend the Neptune Society. Thank you again.

My wife passed away unexpectedly. Fortunately, we were just discussing pre-planning our funerals the week prior, so I knew she wanted the Neptune Society to take care of her. She had been impressed by the Neptune Society’s professionalism when her father had passed away a couple years ago. When my son and I called to make arrangements, we spoke to Jason who guided us through the process. He could not have been more accommodating or understanding and I really felt my wife would be treated with dignity and respect. I can’t thank Jason enough for all his help and I completely recommend the Neptune Society.

I was so thankful that we signed up with Neptune about a year ago. It made the loss of a loved one so much easier to bear without having to deal with a funeral home, etc.

My sister & I were immediately put at ease when we met with Jason regarding some complicated circumstances regarding our father’s passing. He made us feel calm as soon as we sat down, he was very professional, informative, and was quick to respond with all the follow-up details.

The process of making arrangements for myself was handled very professionally but with an equal measure of sincere concern that my needs would be met in a manner specific to my situation. What I received for the expense far exceeded my expectations. All the details were fully and tactfully explained, especially (and most important to me) the notification of my designated family member. I found no misstep, no lack of sensitivity and no unanswered questions. For all of the above, I would recommend the Neptune Society to my family and friends.

From the moment I met Melissa Tart to completion of our services with William Spark, the entire process was nothing but perfect. The compassion, professionalism, and care used in handling the contract for my mother and her passing were very ideal. My family has been well served. The handling of my mother’s remains was done with reverence and care. Thank you Neptune Society. A really outstanding business.

The Neptune Society was extremely professional and respectful when my husband died. They are the best for cremation.  Others offer cheaper prices, but they nickel and dime you on expenses.  Neptune arrived within 90 minutes of my call to pick up his body. Ms. Williams, the funeral director was very helpful.

Our father recently passed away and we are grateful that we had made his final arrangements with Leigh at the Neptune Society of Fort Myers. As this was an extremely emotional time we couldn’t have chosen better. We would like to thank Jason for helping us through this difficult time and showing us his sincere care and support.

With pre-planned services, we don’t have to deal with anything at the last minute and Neptune was the only one we had information on. My husband took the pre-planning service and I’m on it too. The team came and spoke with my husband just before he died in the nursing home he was in. They were very thorough and did a very good job.

If you have ever harbored doubts about having a loved one cremated, I hope you speak to Jason at Fort Meyers Neptune Society. You will not find a more thoughtful and efficient service at this moment of need.

Neptune made everything so easy and Jason was totally awesome. I thought it was going to be so complicated and stressful but Jason had all the answers and was so kind-hearted. Thank you so much for everything you did for my family.

Jason ** was extremely knowledgeable, compassionate and helpful as he guided us through the cremation process for my late aunt, Joanne **. I would recommend Neptune Society for my friends’ funeral arrangements without reservation. Thank you.

A friend in California told me about Neptune Society and the recommendation was simply outstanding. I was told that the remains won’t be intermingled with others and there was a lot of peace in that. Then I called Neptune and the rep came out and spoke to me at my home. She was very nice and informative. our interaction was excellent and I got absolutely no pressure from her. I did a pre-planning service with Neptune. The funeral director, Samantha, was amazing and she was wonderful throughout the whole process. She called me the next morning. I had a lot of questions and she answered all of them, and that relieved a lot of anxiety for me. Neptune Society was great to work with and there’s no other organization that I would consider.

In the past, my family has used Neptune Society on two occasions, with excellent experiences both times. In February of 2018, my mother was in home hospice care & passed away in her sleep. Between the hospice company & Neptune, I was given clear directions how to proceed. Mr. George ** at Neptune explained my options clearly & compassionately, then sent the contract to me via email. I was able to fill it out, notarize it, & return it via email. The time frame we had been given was accurate, & I was contacted as soon as everything was ready to pick up. I was treated professionally & very compassionately through the whole process, & would definitely recommend them to a friend.

Enduring the loss of a loved one is such a difficult time, one which especially calls for understanding, compassion and gentle kindness. To say that the Neptune Society provided this to me is the understatement of the year. Jason was truly amazing in his kindness, thoughtfulness, and grace. I couldn’t be more grateful to him, and to The Neptune Society, for everything they did for me. I strongly recommend them for the care of your loved one upon his/her passing.

I was very pleased with our Rep. Kathy. She was very knowledgeable and presented the plan with dignity and helpfulness. She covered all of our questions thoroughly and to our satisfaction. She was a real pleasure to have in our house as your representative. Kathy is a credit to your team. Thank you for your service and help.

My father had pre-arranged his cremation with Neptune Society. The woman who helped me, Samantha, was so perfectly suited for her job. She made everything just wonderful. Every attribute I would want in a person in that job, she had. She was perfect. It was a very positive experience.

Karen Roldan was so helpful and compassionate. She made this very difficult time for my family so much easier. I can’t thank her enough. A very special individual.

I want to share with anyone who has lost a loved one. Our experience with Neptune Society Ft. Myers was exceptional! In our darkest time..they delivered! Everything seemed overwhelming until Mr. Costin walked us thru every step and made everything so easy and simple. At our time at need..this is exactly what WE needed. I want to recommend Neptune Society to anyone and everyone! My husband and I have already made our decision to sign up immediately! Thank you, Jason, for all your compassion, availability, and giving us your personal cell phone number! Tho…we felt like we were bugging you at 10:00 pm for a simple question! As usual..you answered with kindness!

This was the most pleasant part of the whole sad affair – so nice when they came to pick up my mom – so nice when they called the next day…once I went to sign papers – so comforting Veronica was she made the whole process amazing it helped restore my faith after being caught up in health care/hospice hell – it was fabulous to have Veronica there because she is very knowledgeable but mostly she is very CARING! I totally recommend this service – it is a must do : )

Received the highest standards of professionalism from the Neptune Society. They took away the guesswork on what I had to do. They anticipated every issue and resolved it immediately. Their follow-up on any issue was tremendous. Can’t praise them enough. I am so fortunate that I contracted with them several years ago and have absolutely no regrets.

The service was impeccable. Your contact person was very informational and discreet and helpful yet was very caring and considerate of the situation. These people work very well with everyone. They are awesome. I would recommend to everyone and anyone.

Very responsive, compassionate service at our time of need. Their assistance greatly reduced the stress and answered so many questions. Would not hesitate to recommend them to anyone.

My father in law had the foresight to prepay his cremation and final arrangements through the Neptune Society. From the initial notification phone call to Neptune to the burial, Kathy, Laurie, and the entire staff were there for us all along the way. They were helpful, professional, informative, and compassionate. I recommend them highly.

I was so very pleased with the service I received. Jason did a wonderful job of answering all of my questions and responding to all of my family’s requests. My husband passed away so unexpectedly, but the Neptune Society helped to navigate through the issues after his death. Much thanks to them.

When you have a loved one get seriously ill and die, you are overwhelmed with all you must do. In my father in law’s case, we were in California planning his hospice help and help for his wife originally and made harder by the distance and illness that was making everyday tasks harder for him to remember. However, a few years prior, my father in law had sent us the card with his Neptune details (that you just keep in your wallet) telling us prior just to call when he had passed and told us how it saved them money. When he did pass, what gave us comfort was that he and his wife had not only prepaid their funeral arrangements through Neptune but also prearranged all their memorial wishes. He knew he wanted to be cremated, he knew where he wanted to be buried. Jason from Neptune Fort Myers couldn’t have been more helpful. He even suggested a ceremony at sea in addition to my husband’s father was a Navy Veteran which we knew he would have been very touched by. A loved one passing is hard, but Neptune helped us by overnighting cards for the service, helping us by contacting the paper for the obituary and doing it all in a way that felt like a trusted friend was helping instead of a service. Now I and my husband are thinking we will use them as well, it really does help your loved ones to have it arranged as you want when your time comes and I can’t say enough about how great Neptune and especially Jason helped us.

The Neptune Society Team did an amazing job of handling the details of my mother’s cremation. They handled each detail with patience, compassion, and dignity. Thank you for helping us through a very trying time.

I have nothing but praise for the Neptune Society during one of the most difficult times in my life. I wasn’t sure what to expect when I walked into the office but was greeted with compassion and professionalism. I worked with Veronica, who was exceptional, and took the time with me; most importantly- she listened. Luckily, my father had pre-arranged Neptune Society and I would recommend it to anyone.

Samantha was wonderful to work with. She has the perfect temperament for her job. She gets my highest praise and recommendation.

My Mother purchased a pre-planned cremation package for remains. It was the best thing she could have done. The stress of a family member dying is hard enough. Planning with Neptune Society is something I highly recommend for all families.

My grandmother wanted to be cremated and prepaid for Neptune Society’s services. They were really nice, polite, and sensitive to my emotional status and needs. They talked to me about everything and walked me through it. I would recommend them any day.

My wife and I finally decided to look into cremation. We talked about it for some time. We saved different ads and chose to call Neptune Society to get information. After talking to their representative we signed up. They covered everything that you can possibly encounter when you pass away. We received a booklet to fill out with all our personal, financial and request. This made us gather all that information so our family didn’t have to pull their hair out looking for all the paperwork. The price under $3,000 each, was also a deciding factor. Being informed that I can have a military funeral and that my wife and I can be entombed above ground together was the icing on the cake. Neptune Society handles everything. They even financed the whole thing.

The sales rep was very helpful and courteous and all that was expected has happened. We received our cards and the urn at the time he said it would come. We are pleased and happy we made the right choice with the Neptune Society.

Everyone at our Neptune Society in Fort Myers, FL was very caring, informative, and knowledgeable about every aspect of the cremation of my brother. They explained every step of what we would need to do. I highly recommend the Neptune Society to anyone looking for first class service.

Veronica went out of her way to make this process as easy as possible.
She answered all of my questions, and the checklist that they send out makes it easier to contact
almost all of the organizations that need to be contacted.
I would recommend Neptune to anyone.

This Young Lady Veronica Williams is wonderful. She knows what she is doing/ She spent time with me and I think she has so much passion and is someone everyone should get to know. I hope you tell her what I think.

Bless you, all and thank you,

Carol H

I loved Neptune society. They gave the care my grandmother needed. I would recommend them. They are very caring

My friend Randy ** sadly passed away November 7th. His wife Donna who is also a very close friend was so distraught, I needed to help with the cremation arrangements. I was treated so kindly and respectfully. I would truly recommend Neptune Society. Thank you all sincerely.

Mr. ** in the Ft Myers office could not have been more comforting and supportive. I had a list of questions and concerns which he addressed completely. I was able to make decisions that were not only comfortable for me, but that was unquestionably correct. He said he would be available at any time for more questions and was! Thank you, Neptune!

Sheila **, Funeral Director and supporting office staff performed an invaluable service to me and my family with the utmost professionalism, care, and support. I cannot thank everyone enough for this spectacular performance! Hats off to a job well done!

I had this mistaken impression that when you cremate a loved one, the process might be impersonal, but I was wrong. My counselor at the Ft. Myers Neptune office was patient, compassionate and only had my best interests in mind when speaking to me. He took care of all the details a formal funeral home would have and above all, was kind and compassionate to me. I thank Mr. Sparks very much.

I was very moved by the compassion I was shown during the most difficult time in my life (Death of my husband, James). Samantha ** was my arrangement counselor & she was not only very helpful explaining everything, she was so caring about it as if I was the only person she was dealing with! We used Neptune Society when my mother passed & I knew from that experience that I would deal with Neptune Society for future needs! Thank you for everything, I could not have asked for more!

Very kind and helpful, during this very difficult time for me. I was amazed at the timely return of my husband’s ashes. Also, the necessary certificates that I needed. The Palm Harbor staff was compassionate and professional. Thank you so very much.

We were impressed with how promptly Jane ** responded to our inquiry at the Neptune website. She was very professional and explained everything. We want our funeral arrangements to be easy for our family. The cost will only go up so we are saving money in the long run.

My experience in settling my wishes for cremation was a very professional and satisfying decision. It takes a huge burden off of my children’s hands. Michelle ** is a great representative of Neptune and extremely thorough in describing all that is covered under the contract. My mind is at peace knowing I’m in your care. Thank you.

The loss of my 30-year-old daughter was more than any mother should have to bear. How do you plan for that? I asked myself… From the moment a representative came to our home to speak with us until we picked up our daughter’s remains the individualized attention was outstanding. Sheila was by far a light in a very dim room.

I have dealt with the Palm Harbor office and Kathleen ** twice this year. I could not ask for better service or compassion than what Kathy has shown to me. Always very professional and open to helping even after all of the arrangements are taken care of. I know I can call anytime for advice or help. A wonderful group of people and I cannot thank the Neptune Society enough for being there for me.

My mom passed a week before hurricane Irma. Even with this event, Neptune Society provided quick and quality service to my family. I would highly recommend Neptune Society.

My family and I were treated with the utmost respect and dignity. Our desires and needs were met with kindness and warmth. I felt like the gentleman handling everything was more like a family member than a funeral Director. Thank you, everyone.

The experience of losing my wife was devastating. My experience with Neptune Society was fortunately exactly what I signed up for so many years ago. Alexa ** was so kind and patient and had all the answers to the many questions that I had. Excellent performance by her and the office staff in Pompano Beach, Florida.

All of my questions were answered in a straightforward manner. Subsequent inquiries were handled likewise promptly. My contact person, Alia ** was very knowledgeable and responded to all of my follow up inquiries in a timely and fully informative manner. I have since received complete documentation including Identification and Travel cards. I would highly recommend this individual and the organization that she skillfully represents to any and all who may feel the need for informative decisions that are required for an end of life plan that gives me total peace of mind. Thank You very much.

My thanks to Mr. William Spark for his kindness and help. I can’t say enough good things about this service. Mr. Spark took care of everything. All decisions and paperwork were all taken care of and it was a relief to not have to do it in my time of grief.

I attended a seminar back in Jan. 2017 for the Neptune Society and I was very impressed by everything that was said.  At the time, I bought the plan for myself.  When I went home and told my mother, she said to sign her up too.  Unfortunately, she passed away in April in the ICU.  The Neptune Society was caring and made sure everything went smoothly.  Two days later I went in the office to sign some papers.  Everything I ordered was done promptly and efficiently.  Alexis,Garcia, was extremely helpful.  I’m glad I’m giving my daughter peace of mind by having all my arrangements prearranged.  I highly recommend them.

I returned to Neptune Society services when my Mom recently passed. I believe I worked with Trina (forgive me if I have forgotten name). Neptune Society had been so good with me when my Dad passed 10 years before. I plan to pre-arrange for my own cremains with Neptune Society so that my children will be the recipients of their tender care.

The Neptune Society has provided outstanding service from when they first came to our home and we purchased services years ago to when my husband died in July of 2017 and beyond. Samantha Giesler of the Palm Harbor, FL office has been professional, compassionate and tactful each and every time I’ve spoken with her. She has walked me through every step and given me a heads up when necessary. I don’t know what I would have done without her. I have recommend Neptune Society’s services to many of my friends and will continue to do so. You provide a very valuable service and do it outstandingly well. Thank you!!

Adam Plutchok and everyone at The Neptune Society made a very difficult time as easy as possible.  They took control and assisted me every step of the way.  I would highly recommend them to everyone.

Thank you for your kindness and concern.

I’m grateful for the upmost professional staff at this location with the care they provided for my father’s death to the gentle manner in which they care for our family during this time. In addition to handling all of the cremation details, the director ensured that my mother received an American flag for my father’s reserve service many years ago.

This is a review of the Neptune Society and, in particular, Ms. Alia Smith-Acala, who is an independent sales representative for this exceptional organization.  Recently, suffering from an acute rare sense of responsibility, I contacted the Neptune Society to investigate certain end-of-life services, and was promptly directed to Ms. Smith-Acala.  My initial contact with Ms. Smith-Acala was very positive, and during our brief conversation we set up an appointment to discuss the Neptune Society’s breath of services.  Ms. Smith-Acala generously offered to conduct this appointment at my townhouse, a convenience for me, but which also immediately established an environment of considerable comfort for me surrounding this delicate topic right from the start, knowing we could conduct this confidential interview in the security and privacy of my home.  Ms. Smith-Acala was first of all punctual, and she successfully created an air of cordial professionalism and warmth, while immediately conveying a genuine concern for me regarding the subject of our meeting.  Ms. Smith-Acala then carefully explained to me the nature and extent of Neptune Society’s end-of-life services, and patiently and thoroughly answered all of my questions.  At the conclusion of our interview, I had already made a considered decision, and selected the right options for me, all with the guidance and help of Ms. Smith-Acala.  I then experienced an overwhelming sense of positive relief and satisfaction at the prospect of having this matter settled.  I realize this end-of-life topic is difficult for many people, as our mortality is something we’d often like to forget, but it’s a matter to maturely and responsibly address.  I also recognize the Neptune Society’s end-of-life services may not appeal to everyone, whether due to religious grounds or simply personal preference.  But, if expense for these end-of-life arrangements is a concern, or a desire to simply consider a viable alternative to more conventional approaches to these end-of-life matters, the Neptune Society’s services are worth seriously considering.  And, Ms. Smith-Acala will serve as an excellent, caring guide if you choose to give the Neptune Society’s services some thought and consideration.  One aspect I can’t fail to mention is the Neptune Society treats its clients with exceptional fairness, and will not retain any fees for services it cannot perform.  Also, there is a decent period allowed each client for a change-of-mind, if you find yourself later in a panic about your choice, or decide on an alternative in consideration of loved ones who have persuaded you to follow a different path.  But whatever your personal circumstances, or ultimate decisions, I can’t recommend Ms. Smith-Acala to anyone highly enough, and I can easily exhaust a large collection of positive adjectives to describe her, regarding her professionalism, care, patience, respect for her clients, etc.  Please think seriously about contacting her.  She will make this topic a comfortable one for you, and if the Neptune Society’s services are right for you, you will be very happy to have reached out to her.  Ms. Smith can be reached by e-mail at Alia.SmithAcala@neptune-… or by telephone, directly, at 904.866.1577.

When my mother passed away suddenly in Florida, and myself being located in Chicago, dealing with this situation is already incredibly tragic and difficult. The Neptune Society was incredibly caring, and HELPFUL! I really cannot emphasize how manageable they made a difficult situation, and how they handled everything from beginning to end. I literally don’t know how I would have dealt with everything without their services, without William Spark and his incredible staff.

Thank you, everyone, for your assistance during this difficult time. I would highly recommend The Neptune Society pre-planning to anyone, and I’ve been recommending this valuable service to friends, particularly those who have family that live great distances away that they care for.

I was very impressed with the entire staff at Neptune Society! Chris came to my home to discuss the entire process and he could not have been more professional and polite. He listened attentively to my care giving role for the past 22 yrs and how losing my father at 92 was difficult but also a blessing. Both Jessica and Sheila were wonderful. They phoned me and emailed me to keep me abreast of the entire process. The urn was delivered to the cemetery right on schedule for the ceremony. The cost was reasonable and I appreciated the fact that the staff did not push me to purchase other items offered. Overall, I will definitely recommend Neptune Society to my friends and any acquaintances. Thank you so very much!! God Bless! Carolyn

These people were so professional and caring. They made a very difficult time trouble free. They guided me through the process step by step and handled everything. There was no hidden costs, no miscommunications, no long delays. My representative, Samantha, was wonderful. Always pleasant, very thorough, made me feel like I was her priority.

Can’t thank Neptune and Samantha enough. Have already referred friends.

Thank you

Amy Stinehour

Chelsea was very responsive and sincerely supportive with none of the perfunctory “So sorry for your loss. Have a great day.” I heard in disbelief repeatedly while tending to my father’s affairs. I had to manage most details long distance and she made it very easy to take care of paperwork, etc. I would highly recommend The Neptune Society for making a difficult time as simple as possible.

From the moment I signed up for cremation for my husband and myself until today when I went to pick up his remains from the office every person I dealt with was so wonderful. They were all caring and really made me feel better about what I am going through. They were there right away when we called that my husband had passed away and were so gently with him I could not have asked for more. Everything was handled for me so all I had to do was sign papers and pick him up. They notified those who needed to be notified which took a lot off my plate. I would recommend them highly and have confidence that when the time comes for me to be in their hands my family will have the same respect and concern given to them that I received. Thank you.

The Neptune Society in Palm Harbor recently handled the cremation arrangements for my Father. The service provided by Samantha, the funeral director, was wonderful. She was professional, efficient, and compassionate. Samantha took her time with us, answered our every question, and kept us informed throughout the process. Compared to other funeral homes that we have used, The Neptune Society in Palm Harbor provided superior service for an economical price. Our family is so grateful that they were there to help us during such a difficult time.

When I walked through the doors of The Neptune Society, I was not sure what to expect. After just losing my husband, my mind was not clear. I was greeted by a most genuine, comforting smile. That feeling of comfort did not go away. Jessica and staff were there for me as if I were the only person who needed them. I thank them for making my walk through such a valley a little easier.

Samantha ** from the Palm Harbor, FL branch was so wonderful and compassionate about every aspect of our loss. She took her time to explain our options and answer all our questions as this was the first death in our family. Highly recommended!

Working with Neptune Society was very easy. My Mother had purchased her cremation years earlier in another city but when she died one phone call made everything start and finish without any trouble on my part. It made my job so much easier at this sad time.

I can recommend Neptune Society without any reservations. The compassion, help, and expertise was wonderful. The staff was so helpful, answered questions, made arrangements and kept our family informed during every step of the process with the arrangements for my brother. This experience has made my wife and I realize that our decision to become a member several years ago was a wise one.

Neptune Society came to our American legion and asked to speak in one of our meetings, so we let them come in and gave a spiel at our private meeting. There were four of us who liked the way they told us and liked the person giving the views of the Neptune Society. Then he asked us if we want to learn more about it, and invited us to come to a luncheon. And so, we did. We went down to the Red Lobster, had a free meal and learned a lot more about it there. After that, we invited them to our home and we filled out the papers and everything in private. They were very courteous and overly helpful. They did everything very well. It was a good experience with Neptune Society.

Mother was attended by Hospice for many weeks …..we were in Europe when Mother passed and we tried to get home when the Hospice Nurse told us it was time. Unfortunately we did not make it in time…..thank God Neptune Society was called and took care of all the details. They were honorably professional and kind.
We are forever in their debt.
Mother will Rest In Peace forever as she planned and set up with the Neptune Society.
Thank you…..

As sensitive Rickas end of life discussions always are, The Neptune Society offers professional, caring and important information on this subject. After meeting with a local funeral home to make final arrangements for my 95 year old mother in law (still alive and well) we were astonished to learn that it would cost over $12,000.00!  We then discovered The Neptune Society at a seminar and were so impressed with what they offered, we signed ourselves up thus saving thousands of dollars and relieving our kids of having to deal with end of life responsibilities.  Very professional from seminar to sign up.

I’ve worked with Neptune Society twice now for my father and for my stepmom, and they’re wonderful. My father prearranged and prepaid their burial with Neptune Society in the 90’s. So I followed what he told me to do. The first time, I had to drive with my stepmom all the way to Jacksonville when my dad died but they were great. The second time, when my stepmom passed away and I was calling Neptune, they were able to come to my home because one of their representatives lives nearby, so I didn’t have to drive all the way to Jacksonville. They had me sign the cremation permit, some final papers, death certificate, how many I needed, and just stuff that the state controls the cost. That made it easier because I work and had a lot to do in just a couple of days. They made my life so much easier. They were very efficient, thoughtful, caring and honest. My dad had picked out a mahogany box. They didn’t carry that product anymore but they were able to offer one that was very similar and they didn’t charge me anything extra. It was an excellent experience with Neptune Society.

I’ve worked with Neptune Society twice now for my father and for my stepmom, and they’re wonderful. My father prearranged and prepaid their burial with Neptune Society in the 90’s. So I followed what he told me to do. The first time, I had to drive with my stepmom all the way to Jacksonville when my dad died but they were great. The second time, when my stepmom passed away and I was calling Neptune, they were able to come to my home because one of their representatives lives nearby, so I didn’t have to drive all the way to Jacksonville. They had me sign the cremation permit, some final papers, death certificate, how many I needed, and just stuff that the state controls the cost. That made it easier because I work and had a lot to do in just a couple of days. They made my life so much easier. They were very efficient, thoughtful, caring and honest. My dad had picked out a mahogany box. They didn’t carry that product anymore but they were able to offer one that was very similar and they didn’t charge me anything extra. It was an excellent experience with Neptune Society.

I like the setup of everything. My friend, who went with them did the pre-planning. They had a very good experience, just doing the pre-planning. So, when I did it, I went in there and I shopped for two others that were similar pricing. But it was the compassion of both ladies that were there. There were two of them that I worked with and they were very helpful with everything. They were very nice and personable when I talked with them. I really enjoyed working with them with this horrible time.”

I was very impressed by the way this was all handled. I had my doubts about this program going into it. My father bought into it for himself, so I remained skeptical. I called Neptune after his death, and throughout the whole process, I received excellent service and accurate information all within a very professional manner. Kathy, from the Palm Harbor location, was great to work with during my difficult times. It is because of their level of excellence that I have bought a plan for myself. My experience with them was enough to sell me on getting my own plan. Thank you Neptune!!

Very pleased with the presentation to Neptune. Our coordinator was very knowledgeable and friendly. The whole experience was wonderful, and we are happy that our end times are taken care of, and our children will not have to deal with this.

Samantha Giesler is a wonderful representative of Neptune. She is very kind and informative of her services. Thank you so very much for your thoughtfulness and kind words.

A big “Thank you!” to Jessica and Shelia for helping us get through the difficult process after my Mother’s sudden death. Mom and Dad were married 67 years. As you can guess we are heartbroken. These two caring and loving women were there to help us – not to sell anything! Their professional demeanor and kindness helped make the process seam easy even though it was difficult! Again, thanks to both of you!

I would like this opportunity to thank everyone (Jennifer and Sheila) for the excellent service and give them a 5 star rating. When you lose someone you are not completely thinking straight and they helped my family through the maze of grief. I would give a ten star rating.

We appreciated the kindness of Will Sparks in assisting us through the loss of my brother. He answered many questions and helped us thru the process. I would highly recommend Neptune Society and especially Will Sparks from Fort Myers, Fl

Unfortunately, this is my third time working with Will Sparks. All 3 times he has made it much easier for me to deal with the loss of my loved ones. He is professional and caring and very responsive to any questions or help you may need. I hope I never need to do this again, but if I do, I want to work with Will Sparks.

We had a wonderful experience with Will Sparks. He was patient, knowledgeable. We found that everything Will told us would happen; did happen and seamlessly. We recommend this group whole heartedly.

What a relief to have the Neptune Society. They were professional and very knowledgeable but also very caring.

All I had to do was make a phone call and everything was done.

Jessica Watts handled everything regarding our loved one’s passing. She was great and we are most thankful.

Having my sister die in Jacksonville, Florida without close family. I can’t say enough about working with Sheila and the Neptune Society to take care of the cremation, death certificate and all the final arrangements that needed to be taken care of. I would highly recommend Neptune to anyone in need.

You have been great and can’t thank you enough. The Neptune Society was a great help with my fathers passing. Being a Navy hero, they arranged to have his ashes spread at sea on a the USS Iwo Jima with a ceremony in his honor. He would have been very pleased. I sure am. Thank you for your loving support!

My Dad prearranged their cremation funeral services with Neptune many years ago which made it so easy on the family. Neptune is a top notch customer service based organization. They helped with every detail and even came to our home with the final paperwork and remains. This time saver helped so much as we received so many calls and visits from beloved friends. A special thanks to Jessica.

Jessica Watts and the Neptune Society was of great assistance to me and my siblings after my father passed away. We are from out of state, and Jessica and people on her team such as Sheila liaised between the cemetery, the paper that was publishing my father’s obituary — they even delivered flowers when the florist failed to do so correctly. I’m in great debt to them, as they made a seemingly impossible situation feel a bit more manageable.

Thank you for taking care of my dear friend. Sara and Chelsea were so helpful and caring. I highly recommend Neptune Society Summerfield!

The whole staff, spearheaded by Kellie Hoodiman, were very professional from the start of our family’s dealings with Neptune Society. It so happened that our parents passed away one after the other, within two-months time, which caused much emotional strain to the family. The Neptune Society Pompano Team assured and assisted us at these times, particularly on the special documentation and logistical requirements required upon transportation of our Parents’ remains. We are very grateful. Angels on Earth do exist!

I so appreciate the kindness and the efficiency of the Neptune Society as we said goodbye to my brother.

I was trying to help a friend of mine find a place, and we went to Neptune Society. From the moment we walked in there, they made us feel very comfortable. They were concerned in how people feel when they lost someone they love. The receptionist was as sweet as she could be, and Chris walked us through everything. He gave us his cell phone number and told us to call many times. He answered all our questions, and if he didn’t know something, he got right back to us with it. I would go back if I ever needed to and hope to God I don’t need to for a long time or ever do it in a row. I would go back to Chris again. He was fantastic. The service went well and everybody made sure everything went well. They did an awesome job, I can’t ask for more.

Thank you for making such an earthshaking task bearable for us. We were very pleased with the way this task was handled. Things were done in an under standing manner and were also done in a timely manner. We were pleased with all the help we were given. Thanks for being so understanding.

Everyone involved in helping me with the arrangements for my Husbands final resting, was very helpful, professional and compassionate. They followed through with everything agreed upon and more.

My mom and dad made prearrangements with the Neptune Society which made my work simple. The staff were kind, caring, friendly and responsive to my needs. The staff were quick and efficient. Liked the company very much.

I have been helped by both offices and received excellent service by extremely thoughtful and caring people!!

Jessica Watts and the Jacksonville office were wonderful with the recent passing of my Dad and handling my Mom almost 6 years ago. My sister and I are both 1000 miles outside of Jacksonville and she made the the whole process especially dealing long distance, painless. We were kept well informed all the way through and I would MOST definitely recommend Neptune Society without any reservations.

Incredible service. The company delivers exactly what they describe in the brochure. The whole family was very pleased with the service provided by Jessica in the Jacksonville office. We were so pleased with the service provided that a number of the family members decided to utilize the Neptune Society’s plan going forward.

Jessica took all the stress out of dealing with the details and arrangements for my Dad and our family. My husband and I are planning on contacting Neptune to make our pre-arrangements so our children are taken care of as we were. Bravo.

Jessica Watts and Sheila Williams were extremely kind and compassionate throughout a very difficult time, losing our mom. From the beginning, they guided my sister and I and kept us updated throughout each step. Without their help and compassion I’m not sure what we would have done. Thank you both for the kindness that you showed to us. We will never forget you.

Jessica did a great job of listening to my memories and helping me thru a trying process. Neptune society took great care of my good woman’s passing and I am sure I will be treated the same way. Great comfort knowing my kids will not have to endure the process for me. Thanks Jessica.

The folks at Neptune Society have done an incredible and sensitive job in resolving our grief over the death of our son, Craig. They have been sympathetic and efficient, always kind and helpful. My wife and I have nothing but praise for these fine people. They go above and beyond the call to duty. We cannot say enough about Jessica and others in in this office. Thank you Neptune Society for having such competent helpers and counselors.

I wanted to thank you for helping us through all that we needed to do. At moments like this, having someone around with grace and patience means a lot. Especially since we lose our minds and cannot grasp or comprehend everything that is going on.

On behalf of my wife and myself I wish to thank you for your help through these trying times. You are a Godsend and a blessing. May the Lord bless you abundantly.

Incredible experience, I highly recommend this service. I called a toll-free number and received a call back within an hour. Was able to schedule an appointment within two days. Do your homework, you won’t find a better price. There are a couple different ways to go, but nothing complicated. In our case, my father-in-law was already at Hospice, and it was an emotional decision. We felt very comfortable and the salesperson was kind and empathetic. When he passed away, we called the toll-free number again (they give you a card to carry in your wallet) and they did the rest. We were contacted by the administrative office for some small details (how many death certificates we needed), and the person there was very kind also. Everyone we talked to had a kind and understanding way of speaking and helped us a lot during the difficult time. So, all in all, it was a very excellent experience and I highly recommend it!

To be honest I wasn’t sure when my older brother said he had a pre paid cremation service. Since the charge he paid was little compared to an after death cremation through a funeral home I really didn’t expect much. That is until he passed away. The nursing home called Neptune on my behalf and they took complete charge in such an orderly and dignified way. Everything they did they announced in advance. Their communication and service was excellent. His ashes were to be scattered in the Gulf of Mexico. They did that expeditiously and sent me a certificate of the exact co ordinates where the ashes were scattered. I highly recommend their services to anyone who wishes to be cremated and I only wish there was a higher rating than 5 star because they were more than exceptional.

The Neptune Society provides first rate customer service and thorough process to prepare for the end of life.

The director Kellie was extremely kind, helpful, and professional during this tough time. Thank you again and again for all you’re hero. She is a true professional.

Shaun, thank you for your kindness during this very difficult time. We appreciate everything you did and were glad to have you partake in our event. Your service was instrumental. Thank you.

They were prompt, and their price was really reasonable. Their service is good. They have taken care of all of the arrangements.

Mr. Carlson’s and the Neptune Society’s services are extremely superior… We highly recommend Gil Carlson and the Neptune Society in Summerfield to any and all who are in need of similar services. They are superb!

Excellent service. Handled everything at our time of need. Took considerable stress off of the family.I would highly recommend Neptune Society to anyone interested in cremation. Could not be more pleased.

My Husband and I are thrilled with the manner in which my mother’s death/cremation was handled by the Neptune Society…We live in a 55+ old community in N. Fort Myers, FL and have already begun telling our friends of the wonderful experience we had from the Neptune Society. Thank you

I just wanted to take a moment to thank you for all your help with arranging and executing John’s cremation and delivering “him” to Connecticut so I can arrange his final resting place with his parents here in the northeast. And thank you for all the useful information you provided to us and guiding us through this process. It was very difficult for us with myself and my children each living in 3 different states other than Florida and you certainly made it so much easier on all of us. You provide a very valuable support and service during a very traumatic time for families and we appreciate everything you’ve done for us. Thank you, thank you.

Jessica, words can’t describe how grateful we are for everything you did for us. Losing a child is one of the hardest things a parent ever goes through and trying to take care of arrangements when the pain is so raw only makes things harder. Thank you for not only being there for us but also doing things that at the moment we didn’t realize how important to us they would be. We are one of the few lucky that can say they had compassion and great service when trying to make difficult decisions. We feel like you genuinely cared about our family and helping us get through this difficult time. Thank you for talking to me on the phone and just listening. You have no idea how important is was to us to be able to have her ashes with us at her memorial service and how much closure it brings to have a death certificate and know that she mattered and she was here. When her ashes didn’t fit in the urn we had picked, you quickly took care of the arrangements for us to be able to get a new one and having her in one place all together has been very important to us. Words can’t describe how grateful we are and always will be for all you did and we hope that Neptune Society knows how lucky they are to have you. God Bless you and once again thank you.

George, we appreciated all of your attention to my mom’s passing. You and the staff were gracious and loving in our hardest moment. May God Bless you.

Dear Kellie, I have been going crazy the last three weeks, trying to come up with something unique to describe your organization. I’ve learned that you cannot outdo perfect. So to keep it short, THANK YOU for being PERFECT in all that you and your people do. My daughter and I are beyond happy with our decision to GO NEPTUNE