Rolling Meadows

2380 Hicks Road
Rolling Meadows, IL 60008

Downers Grove

1628 Ogden Avenue
Downers Grove, IL 60515

Recent Testimonials from Illinois Families Served

When my husband passed away I wasn't prepared and the... Read More

When my husband passed away I wasn’t prepared and the Neptune Society was very helpful in making arrangements. Sarah was kind and empathetic and very professional. Everything went beautifully.

Margaret A.
Hometown, IL

Everything was presented in a friendly, professional manner.

Holly L.
South Chicago, IL

Something that has to be done, was handled professionally. Very... Read More

Something that has to be done, was handled professionally. Very nice people.

Thomas D.
Chicago, IL

Thank you Neptune Society for promptly handling the deceased final... Read More

Thank you Neptune Society for promptly handling the deceased final wishes.

Joseph T.
Chicago, IL

The staff was wonderful to work with! Very compassionate and... Read More

The staff was wonderful to work with! Very compassionate and response time was impeccable!

Alana B.
South Chicago, IL

Wonderful, extremely helpful, and patient. Answered all my questions and... Read More

Wonderful, extremely helpful, and patient. Answered all my questions and helped with all my needs. Highly recommend them

Nancy M.
Palatine, IL

Kristine did an amazing job of helping us take care... Read More

Kristine did an amazing job of helping us take care of our plans!! She was not only informative but empathetic to our needs.

Ronda V.
South Chicago, IL

My questions were fully answered and all services fully explained.... Read More

My questions were fully answered and all services fully explained. The entire process including the signing of the contract was handled by phone and email to avoid personal contact during the Covid pandemic. The agent and office personnel were polite, extremely helpful, and very efficient.

Delphine F.
North Chicago, IL

I highly recommend Neptune Society. We had made pre-arrangements several... Read More

I highly recommend Neptune Society. We had made pre-arrangements several years ago and I am so happy we did. Everything was completed, no questions asked, and of course, pre-paid so no request for payment. To not have the stress of decisions and arrangements at the time of a loss is priceless. The staff is efficient, polite, and respectful – plus responsive to any questions.

Jaye C.
North Chicago, IL

Due to an unexpected loss to our family, we contacted... Read More

Due to an unexpected loss to our family, we contacted Neptune Society in Downers Grove Il. We are so grateful that we did, Sarah Sebby and her team did an amazing job, and for that, we are so grateful. Everything that they did for our family, was in the upmost professional manner, we are so appreciative, thank you so much!

Brian M.
Downers Grove, IL

Very professional during our very difficult time.

M. Asproyerakas
South Chicago, IL

This an excellent service. Very pro-active and responsible, all details... Read More

This an excellent service. Very pro-active and responsible, all details and hurdles well handled. Their competence is comforting in itself.

Mary L.
South Chicago, IL

After learning my brother had a couple of weeks to... Read More

After learning my brother had a couple of weeks to live. Hospice was taking care of him and suggested Neptune Society. Bobby was retired from the army. He was dying of dementia. So I called the Neptune Society and made arrangements for Bobby’s remains. Christopher at Downers Grove was very good and understanding. He handles everything to the T. I am very happy, that my brother was taken care of. My wife and I thank God that there is a place that can do this. Kenneth F.

Kenneth F.
South Chicago, IL

Every person I've ever dealt with at Neptune Society has... Read More

Every person I’ve ever dealt with at Neptune Society has been very helpful and kind. My mom passed away recently and the kindness we experienced when they picked up her body meant the world to us. Just being able to grieve without having to worry about anything in regards to this helped immensely.

Holly H.
Chicago, IL

A professional, caring experience.

Susan S.
Chicago, IL

Losing my husband of 50 years has left a hole... Read More

Losing my husband of 50 years has left a hole in my life. Fortunately, we were told about the Neptune Society by his brother-in-law. From the first contact, their staff were ever-present. They came out and met with us. I think it reassured Jack that I would be comforted throughout this process and I was. The ongoing contacts. The grief process for each week I rely on, along with my faith. I tell everyone I know about Neptune. It is a blessing in times of loss.

Laun P.
Chicago, IL

I must write a review as the Neptune Society was... Read More

I must write a review as the Neptune Society was VERY helpful with arrangements for my mom that passed in June. They made it very comforting during such a difficult time. Rosina was on top of everything!

Thanks again for everything!
Vicki

Vicki K.
San Francisco, CA

The folks at the Neptune Society, made this process as... Read More

The folks at the Neptune Society, made this process as easy as it could be, considering the circumstances. The family appreciates their support.

Doris M.
Chicago, IL

My parents passed away within months of each other. Sarah... Read More

My parents passed away within months of each other. Sarah was very helpful with our needs. She’s very compassionate and a good listener. She went above and beyond to make sure every detail was taken care of.

Mary G.
Downers Grove, IL

I chose Neptune mainly because of the clause that says... Read More

I chose Neptune mainly because of the clause that says they will pick you up anywhere in the country & return you to the location of your choice as part of their service. That appealed to us as we traveled for business a lot. As it turned out my husband passed away right here in our home town, but they were very compassionate, professional & helpful during this trying time.

Sharon S.
Crystal Lake, IL

Professional, caring during a difficult time.  They answered all of... Read More

Professional, caring during a difficult time.  They answered all of my questions and responded very quickly to any emails I sent.  I would highly recommend Neptune Society, very professional

Twyla B.
San Francisco, CA

The Neptune Society was the shining light in a very... Read More

The Neptune Society was the shining light in a very difficult time for our family.  My mom was good enough to pre-plan for the unfortunate event so when the time came, it would be one less thing for us to have to handle or navigate.  That was truly her last gift to us – having the Neptune Society all lined up.  From the moment we called them, they were nothing but kind, caring, compassionate, and helpful.  They explained every step in the process, stayed in constant contact, and answered all of our questions.  They went out of their way to accommodate our requests and guided us in our time of grief.  I’d like to say a special thank you to Sarah for all she did.  I highly recommend their services – it makes possible the worst moment of your life a little easier to get through.  Thank you, Neptune Society!  I plan on leaving the same gift to my family now. . . .

Linda K.
Orlando, FL

My father recently passed away and I have never had... Read More

My father recently passed away and I have never had to handle anything like this before. A Neptune employee came to my dad’s house and we handled all the paperwork in a half hour. Sarah was great to work with and helped with so much. They are very caring and understanding which helped so much through this difficult time. Thank you!

Steffanie J.
Joliet, IL

It is such a difficult time, trying to figure out... Read More

It is such a difficult time, trying to figure out how to honor a loved one’s wishes just after they have gone.  It’s been a couple of weeks now and I still feel like I’m walking into walls.  But I feel confident that things through the Neptune Society have been handled competently, compassionately, and carefully.  Today I received Mom’s ashes along with the documentation and death certificates.   I can’t thank the staff there enough for helping me through this difficult time.

Margery C.
Round Lake Heights, IL

The Neptune Society took care of all my needs when... Read More

The Neptune Society took care of all my needs when my Husband passed away recently. Thank you for all your help.

Rebecca W.
North Chicago, IL

My salesman was a very pleasant, knowledgeable young man. His... Read More

My salesman was a very pleasant, knowledgeable young man. His sales approach was genuine, in that he listens to his customers’ concerns, thoroughly explains the program components and doesn’t pressure the consumer into an impulse purchase. After the presentation, I waited a few days to review the documents before committing to a purchase. I completed my portion of the paperwork prior to my salesman’s return and the transaction was completed within minutes. My contract and urn are in a secure place within my home known to select family members. One wallet card is in the cremation kit (urn), the other is in my wallet. I definitely recommend Neptune Society for anyone’s cremation needs.

Sylvia A.
Calumet City, IL

Ms. Sherry ** made me feel really relieved, and comfortable... Read More

Ms. Sherry ** made me feel really relieved, and comfortable about the decisions I made concerning my Preplanning Arrangements. She was caring, compassionate, and professional, and that really meant a lot to me. The cost was also pretty reasonable, and thank you so much.

Brenda B.
Matteson, IL

We bought pre-need plans a couple of years ago. My... Read More

We bought pre-need plans a couple of years ago. My wife just passed. I am so glad that we had a pre-need plan. After she died in hospice care, Neptune Society was called and arrived in short order. They gave us all the time we needed to say our goodbyes and then prepared her for transport. They were very understanding and compassionate. This helped to ease our sadness as the realization set in. She was wheeled from the hospice center with dignity. We were informed of the next steps that would occur and told us that we would receive a call from the Neptune Society office. Monica Conroy, Funeral Director, called and arranged a time for me to come and finalize the paperwork, etc. She was very pleasant, understanding, sympathetic and professional. She guided me through the process of the death certificates, the coroner’s permit, the time of the cremation and when my wife would be ready for pickup. She expedited the cremation process due to our time constraints so that the remains would be available for the memorial service. She answered all of our questions in a very timely manner and I was very comfortable in Neptune’s services. Her help and guidance were greatly needed and appreciated. My interactions with the other staff in the office were quite pleasing as they were also very professional. We are grateful to Neptune Society and would not hesitate to recommend their services to others.

Paul C.
North Chicago, IL

When Neptune Society says they will take care of you,... Read More

When Neptune Society says they will take care of you, believe them.  In this difficult time of loss, they are caring, informative, and respectful during the entire process.  When the family or spouse is dealing with the loss, and arranging for the next steps seems too great of a task to think about, Neptune takes care of it all for you. My parents purchased a pre-need plan years before they would need it, and when the time came to use it, we weren’t sure what to expect from them.  Boy were we happy they had the forethought to plan this ahead of time.  Our whole experience was positive with exceptional service.  We were lucky to have Sarah Sebby from their Downers Grove office take care of us every step of the way.  She was absolutely wonderful.  I would recommend this company to everyone.

Chris L.
Lisle, IL

My oldest brother had signed up with Neptune and he... Read More

My oldest brother had signed up with Neptune and he has now passed away. They did an excellent job with him. They called me, told me he passed away and that they were picking him up. I had a couple of things to get to them and I did it that day. We photographed our ID for the coroner, and I emailed that to him real quick, and a couple of other things he wanted, and he got it going. There was something for a couple of hundred dollars and I gave him a MasterCard number. He put it down, charged me and away we went. They emailed me back, and everything was fine and taken care of. About three or four days later, I received his ashes. It was very efficient. Information was communicated and everything went really well.

Ronald P.
Nashville, TN

Christopher did a great job. He answered all of my... Read More

Christopher did a great job. He answered all of my questions. Very good at his job. Took care of things before I asked.

Ronald P.
South Chicago, IL

This was such a difficult time in our lives but... Read More

This was such a difficult time in our lives but Christopher Tavonatti made this process seamless. He kept us up to date on each step along the way. He was always informing us about what was next. I’ve never experienced customer service like this. This is such a sad time in our lives, so I am thankful for him.

Janis M.
South Chicago, IL

Rosina at the Rolling Meadows, Il location was most caring... Read More

Rosina at the Rolling Meadows, Il location was most caring and pleasant and did everything possible to help my family and me at the time of my husband’s death. She went above and beyond in getting everything processed in a speedy way. I felt very overwhelmed since I never had to do this before, but Rosina explained everything and I totally was able to depend on her to handle everything. She did a wonderful job and I would surely recommend this Neptune Society!

Joyce K.
Rolling Meadows, IL

Neptune Society was wonderful to work with, my cousin had... Read More

Neptune Society was wonderful to work with, my cousin had her plans already made and my Aunt wanted some things changed and they helped us every step of the way from allowing us to call them late at night to first thing in the morning and being sure we had all the paperwork we needed and assisting us in completing it. I worked with Chris, he was very professional and compassionate to our needs and kept us informed every time something happened or when something was completed. Our Sincere Thanks to Neptune for making an emotional time easier.

Terry S.
Peotone, IL

My younger brother dealt with Neptune cremation society on the... Read More

My younger brother dealt with Neptune cremation society on the north side of Chicago. They took care of all the arrangements for our father and transported his remains to the local funeral home where he was buried alongside my mother. I’m glad our parents took care of all their funeral stuff so us kids didn’t have to. It took a load off, everybody. I love and miss you both. Thank you, Neptune!

 

Crystal J.
Chicago, IL

Great people to work with A plus. Four family members... Read More

Great people to work with A plus. Four family members in two years and really made this easy on me. Thank You, Gary H.

Gary H.
Chicago, IL

Everyone here has been extremely helpful from the moment Craig... Read More

Everyone here has been extremely helpful from the moment Craig showed up to care for my mother to when Chris returned her remains to me. Thank you all.

Steve D.
Chicago, IL

Having everything in place through prearrangements with the Neptune Society... Read More

Having everything in place through prearrangements with the Neptune Society helped to minimize the stress of an already difficult time when my husband passed peacefully at home. The two staff members who handled the transport were compassionate and respectful to the family and treated our loved one with utmost dignity. Funeral Director Sarah S. was a joy to work with and couldn’t have made the administrative details any easier. A sincere thank you to Sarah and the team.

Marianne K.
Chicago / Downers Grove, IL

Very respectful and had the cremains & death cert's 5... Read More

Very respectful and had the cremains & death cert’s 5 days later. I would recommend this service. Thank you!

Deb R.
Addison, IL

Sarah Sebby helped me through all the paperwork and everything... Read More

Sarah Sebby helped me through all the paperwork and everything else that was required at the time of my husband’s death. She called to check on me and also reiterated that if there was anything I needed I should call. Neptune Society is a very caring and incredibly helpful company. I am so happy I purchased their services as now I know that my children will also be cared for and helped through my death as I was with my husband’s.

Carol J.

Carol J.
Chicago / Downers Grove, IL

What can I say about the Neptune Society and the... Read More

What can I say about the Neptune Society and the most wonderful Chris Bump and his staff? From my first phone call to inquire about the prepaid services, I was impressed. My husband was very ill and in hospice care, so a representative came to my home to explain everything to me from start to finish. Little did I know I would be calling them back in three short weeks to put their services in use. During my darkest, saddest hours, Chris and his staff took charge and handled everything so perfectly and professionally, so much stress was taken from my shoulders. I never had to leave my home they came to me and gave me the peace of mind and understanding as if they were my own family. I can never thank the Neptune Society, Chris Bump and staff for the care and concern they showed to me and the beautiful way that they gave my husband a loving and dignified last passage from this earth. I will be planning my own final wishes with the Neptune Society in the very near future and know my family will have no worries or burdens in the handling of my remains. From the bottom of my heart, I sincerely thank everyone involved, Catherine Rowlen

CATHERINE R.
Chicago, IL

Everyone involved was so professional but also so lovely to... Read More

Everyone involved was so professional but also so lovely to deal with. Michelle came to my house to take care of the paperwork and then referred me to the Chris at the Downer’s Grove office, who handled the rest of all my questions, concerns and worries. They took care of my mother’s remains with the utmost respect and care. I can’t say enough about the great group of people that I met at Neptune Society. I highly recommend them.

Gail F.
Chicago / Downers Grove, IL

When my mother was critically ill, we already knew she... Read More

When my mother was critically ill, we already knew she wanted the Neptune society to handle her cremation. I was able to speak with someone while my mother was entering hospice care and they handled everything when the time came. Rosina Lapietra at the Rolling Meadows office answered my questions and provided excellent support. At such an emotional time, Neptune society made the arrangements very simple.

Jennifer
McHenry, IL

I was so glad that we prepaid my husband's cremation... Read More

I was so glad that we prepaid my husband’s cremation with the Neptune Society.   When I got the call from the nursing home that they were doing CPR, I remembered to grab his wallet on the way out.   When I got there and they confirmed he was gone and asked what I wanted to do I simply handed them his membership card.  I was then able to go home and know everything would be taken care of.   It was also a comfort for the last 12 years while he was still traveling to know that if something happened while we were in another state I wouldn’t have to think about what to do.
Rosina called the next day to go over everything with me and made everything as easy as possible.    They obtained the death certificates for me.   I was very pleased with the whole process.

Joyce P.
Oak Park, IL

Neptune Society and Sarah Sebbe provided immediate support when my... Read More

Neptune Society and Sarah Sebbe provided immediate support when my brother died unexpectedly.  I was 1,000 miles away at the time, yet Neptune Society acted as my proxy, accomplishing all the necessary arrangements and keeping me informed at all times.  I will always remember Sarah’s kind assistance.

Nora R.
Oak Park, IL

My husband preplanned his cremation about 10 years ago. When... Read More

My husband preplanned his cremation about 10 years ago. When he passed away in January, hospice contacted Neptune for me. Their service to me was exceptional. Sarah helped me in so many ways when My mind was so confused with all the things that had to be done. This was the best choice my husband could have made.

Josephine D.
South Chicago, IL

The people here were especially helpful in helping me get... Read More

The people here were especially helpful in helping me get everything I needed to get done. Thank you.

Tearesa G.
Rolling Meadows, IL

Neptune Society does a professional service with dignity. From pre-planning... Read More

Neptune Society does a professional service with dignity. From pre-planning to special care packages that satisfy all the requests of a family when the time comes.

Russ V.
Lake Forest, IL

Neptune Society's team has been really good. They are very... Read More

Neptune Society’s team has been really good. They are very supportive and willing to answer questions. They walked me through the whole process.

Naomi V.
Elgin, IL

Sadly, this is the third time in a year and... Read More

Sadly, this is the third time in a year and a half that I’ve interacted with the Downers Grove, IL Neptune Society, after losing both of my elderly parents and recently my Mother-in-law. I can’t express how helpful they are during a difficult time. My folks’ cremations were prearranged, which helped reduce some stress, but they were just as responsive when my Mother-in-law passed suddenly. They made arrangements immediately, were available on the weekend, were empathetic, and very professional. I feel their prices are very fair, their follow up, in particular, Chris Tavonatti’s support was excellent and took a lot of the burden off our family. I highly recommend the Neptune Society.

Carol K.
Downers Grove, IL

Rosina was very considerate, helpful and respectful in processing the... Read More

Rosina was very considerate, helpful and respectful in processing the death of my husband. I was so pleased with the help that I recommended her to a friend who was also interested in cremation.

Linda K.
Chicago / Rolling Meadows, IL

After the sudden death of my husband, Neptune Society was... Read More

After the sudden death of my husband, Neptune Society was recommended to me by a friend for cremation services.  The staff made my difficult decisions easier.  They were courteous and understanding.  The paperwork was handled quickly, and they have several convenient packages for your needs.  I used them for the obituary posting and materials and photos for the memorial service.  They had things ready in a couple of days.  They provided amazing service, and I highly recommend them.

Susan T.
Granbury, TX

A week ago I lost a very important person in... Read More

A week ago I lost a very important person in my life, my Mother. Although a few years ago my mother and I sat down and we were thinking about when the day would come and what was going to happen with her remains once she had passed. We started looking at our options, and we came across The Neptune Society. We were very pleased with the staff and how censure they were with the planning process. When the time came, of when my mother passed, they were very prompt and made sure the process was very smooth. I didn’t feel as much stress as one would feel when they lose a loved one. I am very pleased that we have chosen the Neptune Society. I would recommend this company to anyone who is looking for a cremation service. I could not thank them enough for all their help. Sara was there to answer any questions I had.

Ricardo B.
San Francisco, CA

I couldn't praise the Neptune Society enough. From the first... Read More

I couldn’t praise the Neptune Society enough. From the first phone call when my Mom passed away, to the extra request regarding separating her ashes into two urns weeks after I had already collected her remains, the staff were amazing, kind, thoughtful, and really accommodating.

Sarah and all her colleagues helped me through the hardest time of my life, and I can’t thank them enough. I highly recommend the Neptune Society, especially the team in Downers Grove, IL.

Judy P.
Lombard, IL

I highly recommend Neptune Society. Both Sarah and Chris were... Read More

I highly recommend Neptune Society. Both Sarah and Chris were very helpful during a difficult circumstance. I especially want to recognize Sarah for being professional and empathetic toward my family and me.  She even offered help with submitting paperwork etc. after her job was officially finished. I feel that their service went above and beyond expectations. My family and I are grateful to them in our time of mourning.

Tia B.
San Francisco, CA

Mom prearranged Neptune's services. Rosina was kind, supportive and patient... Read More

Mom prearranged Neptune’s services. Rosina was kind, supportive and patient helping me through the entire process to implement Mom’s wishes. Recommend them to anyone looking to arrange a cremation for the future or immediate need.

Naomi V.
Chicago / Rolling Meadows, IL

Our daughter in Texas whose husband is in the military... Read More

Our daughter in Texas whose husband is in the military told us about Neptune Society. We were told that they got the job done efficiently and inexpensively. I also started asking questions and apparently, people all felt the same way about it. So, I went with Neptune and most of my interaction was with Sarah who was the funeral director. She came to our home three times and she was lovely. Anything we needed or wanted or any questions we had, she had answers for us right away. Then, when Cadet passed and the hospice or nurse contacted Neptune for a pick-up, those people were lovely too. The whole experience was not wonderful from an emotional standpoint, but it was wonderful from kindness, caring, and efficiency standpoint. I would highly recommend it to anybody who was asking for a cremation service.

Barbara C.
Cicero, IL

Neptune Society could not have been more professional and helpful... Read More

Neptune Society could not have been more professional and helpful throughout the whole process. Always let me know what was happening and when. Could not have asked for any better service than what we received.

Donna S.
Downers Grove, IL

My father recently passed away and I worked with this... Read More

My father recently passed away and I worked with this facility to handle the arrangements he had previously made. I wasn’t sure what to do but our funeral director Chris Bump made it so easy and was very comforting and supportive during this time. He explained everything in detail and made it easy for me and my sister to understand what we needed to do while being compassionate. I would absolutely recommend Neptune Society. This company made this time a lot easier us. We definitely appreciate the time Chris took for us.

Erica S.
Rolling Meadows, IL

Neptune Society is made up of very caring, patient, knowledgeable... Read More

Neptune Society is made up of very caring, patient, knowledgeable individuals. Chris Tavonatti was so helpful & thoughtful, made this difficult time much easier to get through. Neptune helped with my mother & now with my father. So thank you very much.

Mary C.
Wheaton, IL

Our daughter in Texas suggested that we work with the... Read More

Our daughter in Texas suggested that we work with the Neptune Society when my husband passed. We had made no advance arrangements, so I put in a call to the Downers Grove office and Sarah Sebby, funeral director, just took over from there. She was kind and compassionate; she listened carefully to our questions and concerns; She offered suggestions, but was never pushy; she covered all the bases carefully and gently. What a truly wonderful experience we had with Sarah and Neptune! Arrangements were made quickly and efficiently. I couldn’t be happier with the outcome.

Barbara C.
Chicago / Downers Grove, IL

Upon some of our friends telling us about Neptune Society... Read More

Upon some of our friends telling us about Neptune Society we called to make an appointment to go in. My wife and I met with Jill who was very nice and provided a lot of information that convinced us to purchase. This helped us to avoid our kids at the expense of a funeral etc. We were very pleased with the whole procedure. Then in August, we decided to purchase a plan for my sister-in-law who is in a nursing home with medical issues and can’t walk. We thought this would be best since we had her husband cremated years ago since they have no way to pay for a funeral. In this case, Paula took real good care of us and we purchased another one for her. We are very pleased with the way all was handled and how we were treated. We also have recommended Neptune to some of our family and friends at our senior center. Thank you Neptune Society.

Stephen J.
Palatine, IL

Neptune Society made it very easy for us at this... Read More

Neptune Society made it very easy for us at this difficult time of losing my brother. Chris and Sarah were very helpful in the process. They answered our questions promptly, were very efficient and assisted us in the handling of the whole experience. We would recommend Neptune to anyone considering cremation.

Diane M.
Downers Grove, IL

Working with Sarah was a great experience. Sarah answered all... Read More

Working with Sarah was a great experience. Sarah answered all of our questions and was able to make the whole process come together very smoothly. She was always there to answer our calls any time of the day.

Robert S.
Plano, IL

The Neptune Society handle my dad's passing in the professional... Read More

The Neptune Society handle my dad’s passing in the professional and courtesy matter.  Offered advice and brochures on how to get his affairs in order. I have my brother and I set up with them when we passing away.

Christopher N.
San Francisco, CA

I had a great experience with Neptune primarily due to... Read More

I had a great experience with Neptune primarily due to Christina… She was knowledgeable, friendly, patient and just all around perfect. I also lucked out that there was a special running in June also… That helped.

Missy B.
Bartlett, IL

Our mother recently passed away and my sister was familiar... Read More

Our mother recently passed away and my sister was familiar with the Neptune Society. We contacted their location in Downers Grove, IL. We met with Sarah Sebby who handled all of our arrangements and was wonderful to work with. She also called us from her home early in the morning after we received the call from the hospital that our mother passed. The Neptune Society made a difficult time in our lives much more bearable.

Marci G.
Chicago, IL

I highly recommend Neptune Society if cremation is your loved... Read More

I highly recommend Neptune Society if cremation is your loved one’s wish. They are compassionate, knowledgeable, and efficient. In addition, the cost is very affordable and there are available payment plans if you sign up prior to death.

Lizzie F.
Palatine, IL

The help I received after my mother passed away was... Read More

The help I received after my mother passed away was exceptional, and I knew it would be because we received the same service 5 years ago when my father passed. To Sarah and all at the Neptune Society. Thank you for the compassion and professionalism you provided. I am very satisfied.

Diane S.
Dolton, IL

My mother had signed up with Neptune Society through the... Read More

My mother had signed up with Neptune Society through the Hicks Road Rolling Meadows, Illinois office and we cannot say enough great things about this group. My mother recently passed away and we met with Karen who did an exceptional job of showing us compassion, clear thinking, and dignity. We are so grateful that Mom had the foresight to sign up with a great company for her final wishes and so grateful for Neptune Society.
Excellent experience.

Johanna E.
San Francisco, CA

My dear friend Robert died in January shortly after I... Read More

My dear friend Robert died in January shortly after I moved from Illinois to Arizona. It was difficult planning his burial and cremation requests long distance. Karen ** was very helpful during an emotional time. Neptune Society was very patient and professional and I recommend their services.

Susan M.
Rio Verde, AZ

I had arranged for my own cremation so that the... Read More

I had arranged for my own cremation so that the children would not have to be concerned about it. I went with Neptune when I decided to do it for myself and it was trouble-free. The rep Karen was a wonderful person and was no-pressure. It’s very difficult when you’re at the hospital and you have to make that kind of a call, but she allowed us to have all the time in the world to get things together. She helped us a great deal. That’s not a job that many people can do, and she has the perfect personality for it. I got the preplanning service for myself and for Brian, she presented the options and we chose one of them. The people involved were all very helpful. I like the fact that it’s over and finished. All my two daughters have to do when I pass away is to just access the paperwork and call Neptune. Some of my friends are interested in the cremation and I’ve also told them about the Neptune Society.

Peggy Y.

Having used Neptune twice within a six-month span, I have... Read More

Having used Neptune twice within a six-month span, I have experienced professional, comforting and thorough guidance through all aspects of a process in which I had been completely unfamiliar, helping to ease the stress during a time of heightened emotions. Hopefully, I don’t need to utilize their services for a while, however, if/when I do, I will turn again to Neptune.

Jennifer B.
Chicago, IL

My son died and I was brokenhearted. My daughter called... Read More

My son died and I was brokenhearted. My daughter called Neptune from the hospital. They handled everything beautifully and competently. They are compassionate kind people and thoroughly support you through this grief.

Peggy Y.
Palos Hills, IL

Our family has recently had occasion to utilize the services... Read More

Our family has recently had occasion to utilize the services of the Neptune Society located in Downers Grove, Illinois. Our mother died in December of 2016 and our father in January of 2018. The compassion shown to us by all of the individuals from Neptune Society was unsurpassed during the time of our mother’s cremation and, more recently, that of our father. The gentleman who transported our father’s body couldn’t have been more caring and professional and Mr. **, who from the beginning process to our last meeting with him was extremely helpful, professional and caring. We could not have asked for a better organization with whom to have been associated at this time of sadness for our family. We offer our heartfelt thanks to the Neptune Society.

Vicki N.
Chicago, IL

We were incredibly happy with all the personnel (Patrick **)... Read More

We were incredibly happy with all the personnel (Patrick **) at Neptune. They helped us, guided us, and were there to support us on every finite detail in planning for our father’s internment. I can’t say enough of good things about them- we will use them again.

Jennifer H.
Indian Head Park, IL

I am so grateful to have worked with Sarah Sebby... Read More

I am so grateful to have worked with Sarah Sebby at the Neptune Society in Downers Grove, IL when my father recently passed away. He had made the arrangements to use the Neptune Society services several years ago and when he time came suddenly, it was so comforting to know that they would take care of everything. With Sarah at the helm, they did so efficiently, caringly and empathically. Sarah was responsive, patient, and so kind during this difficult period for me and my family. I highly recommend her and the Neptune Society to anyone considering cremation. Thank you, Sarah, for handling things the way you did and for your wonderful service. Carol K

Carol K
Downers Grove, IL

In memory of Charles ** I would love to thank... Read More

In memory of Charles ** I would love to thank all the staff for their time and for their help. I truly believe Neptune Society went way over their time to help me with my services in my father behalf and I would truly would recommend Neptune Society to anyone who needs a great service. They are in my book a triple A CLASS of their selves. Thanks again for your help.

John C
Mt Prospect, IL

As if losing a loved one isn't difficult enough, my... Read More

As if losing a loved one isn’t difficult enough, my husband’s passing was unexpected and late on a Saturday evening. I was unprepared and at a loss. My Mother recommended Neptune Society and am so grateful she did. They were so helpful and made everything happen. Christopher is a comfort to work with, guided me through everything, fully explained the pricing, and was in contact with me through every step of the process. Not only will I refer others but I plan on making my own prearrangement’s with Christopher and the Neptune Society.

Lisa S
Bolingbrook, IL

My Aunt passed away suddenly. She was Mentally Handicapped. We... Read More

My Aunt passed away suddenly. She was Mentally Handicapped. We had everything paid for except the cost of cremation. We could not afford the cost that the funeral home was charging us, and Neptune Society cost was great and she is at rest now.

Joi Heierling
Downers Grove, IL

Paula Sexton in Palatine, IL, was very compassionate and helpful.... Read More

Paula Sexton in Palatine, IL, was very compassionate and helpful. We didn’t need the services of a full funeral home, the expense seemed quite high, so this option was very comforting. We were pleasantly surprised to see the vessel that our father’s ashes were placed in. It was very beautiful and dignified. Paula even suggested that we could have 2 separate bags of ashes if we planned to spread his ashes in more than one location. She gave the answers to questions that we didn’t even know to ask. I felt that the service was first-rate even though the cost factor was much lower than a typical funeral home. The care we received from Paula was even better than the funeral home we initially contacted, though they were the ones that provided the information on Neptune Society. We just felt much more comfortable and were very glad to have been lead to you.

Kristine Payne
Palatine, IL

I had received an offer in the mail for an... Read More

I had received an offer in the mail for an estimate from the Neptune Society. Since it had been my plan to have a cremation anyway I decided to send in the offer and have the rep come over to my home and we could talk about it.
The representative / salesman Jim was spot on time and had all the information at his fingertips. This is NOT a complicated process. You can get the basic plan which covers you within 75 miles of your home and you can add a supplemental for under a grand that covers you WHEREVER you may wind up when the time comes.
The agreements are simple, short and straight forward. If you can read quickly it is possible to read the whole agreement right then and there. No legal mumbo jumbo just common sense stuff. You give them your basic information like who to contact and other personal info. It’s a one page deal.
I paid right then and there. Simpler for me. You can pay over time or use a credit card. The representative, Jim was the star of the show. Very friendly and not pushy, explained everything very precisely. Jim left contact information which I can use to make changes to my next of kin information or address changes, etc. I will be getting a permanent membership card which has a large phone number emblazoned on the front for my wallet.
It brings you a lot of comfort to know that these things are taken care of in advance and will cover you anywhere you travel. They can send the urn to wherever you designate. If you choose you can pay a cemetery separately to bury your ashes and have a nice headstone installed for anyone who may want something to visit. My mom did just that.
Visit their site, check out reviews. You are not going to find a better place to get the job done. Oh and BTW I got PRE NEED KIT as a bonus, not bad.

Charles L.
Palatine, IL

Haven't actually *used* the preplanned cremation service we purchased from... Read More

Haven’t actually *used* the preplanned cremation service we purchased from Neptune Society, but I thought I’d post a review of our experience with Louisa, their sales rep.
We competitively priced the preplan option with current at-need pricing for a direct cremation and the prices are competitive. They also offer a true 30 day money back guarantee in case you get buyers’ remorse or find a better option. Louisa did a great job of describing the plan, and the options available. She helped guide us through the paperwork and made it simple. Hopefully, we won’t need to use the plan for a lllooonnnggg time, but it’s nice to know it’s there.

Steve G.
Palatine, IL

My Mother signed up with Neptune Society as it was... Read More

My Mother signed up with Neptune Society as it was her wish to be cremated. After she passed all I had to do was make one phone call to the Neptune Society and everything was handled. They made what would of been the hardest part of a death the easiest. Sarah, who I dealt with was so sweet, nice and again handled everything for us. I myself will be signing up with Neptune so my kids will only have to do what I did, make one phone call and everything is taken care of. Thank you so much Neptune Society and a very special thank you to Sarah.

Ray C
Tinley Park, IL

Places to Scatter Ashes in Illinois

Wrigley-Field.

Wrigley Field

Wrigley Field is a massive baseball park and an iconic spot for Illinois natives. Do not have a scattering without calling the park and receiving permission, but there are many people from Chicago and Illinois in general that would love to have their ashes spread on the Wrigley Green.

Photo Credit

Chicago-Botanical-Garden

Chicago Botanical Garden

The Chicago Botanic Garden is a 385-acre plant museum on nine islands in the Cook County Forest Preserves. It has a total of 27 beautiful gardens, and any one of them would be a lovely place to gather together for a scattering. The Chicago Botanic Garden is owned by the Forest Preserve District of Cook County, so be sure to obtain a permit or permission from them beforehand.

Photo Credit

Mathiessen-State-Park.

Matthiessen State Park

Matthiessen State Park is located by Utica and Oglesby. Famous for its array of unusual and beautiful rock formations and forests and waterfalls, this is a very unique and interesting place for a scattering. Contact the State Park management to obtain a permit, and gather your loved ones here for a memorable experience.

Photo Credit

Additional Notes on Scattering Cremated Remains in Illinois

Illinois law states that if you wish to scatter ashes you may do so in a legally established scattering area or in any manner whatever on the private property of a consenting owner. You can scatter in public areas so long as you have a permit, and you have to be at least 100 yards away from public roads or trails.

Illinois Cremation FAQs

What veterans benefits are available in Illinois?

The VA benefits provided (at no cost to the family) include a grave site; opening and closing of the grave; perpetual grave site care; a government headstone or market; and United States burial flag that can be draped over the casket or accompany the urn (and is given to the next of kin after the service); an engraved presidential memorial certificate signed by the current sitting President, expressing the country’s grateful recognition of their service.

How many funeral homes are there in Illinois?

There are 1,132 funeral homes in 594 cities in Illinois.

What happens when you can't afford funeral services in Illinois?

Although state funeral and burial assistance is in decline, there are available resources. To qualify for the Illinois Indigent Burial and Cremation program, the deceased must have to estate from which to pay for a funeral, no family who can afford a service, and be ineligible for assistance from the Social Security or Veterans administration. If these criteria are met, the Public Administrator, or Indigent Burial Officer of the state, pays for a direct cremation of the deceased (the least expensive method). This is why it’s so important to pre-plan.

What is state cremation rate?

Illinois cremation rate is over 50%, according to 2020 CANA Annual Report.

Illinois State Facts

State Nickname: The Prairie State

State Motto: “State sovereignty- National union”

Population: 12,859,995 million

State bird: Cardinal

State tree: White Oak

State flower: Native Violet

Bonus fact 1: The first state to ratify the 13th amendment to abolish slavery.

Bonus fact 2: Evanston, IL is the birthplace of the classic ice cream sundae.

Bonus fact 3: Illinois is home to the Chicago River, the world’s only river that flows backwards.

Bonus fact 4: Aurora is known as the City of Lights because it was the first US city to use electric street lighting throughout the entire city.

Bonus fact 5: Birthplace of Robert Pershing Wadlow, the tallest human in history at 8’11.

Bonus fact 6: Nearly 80% of Illinois’s land area is farm land.

*State population based on estimates provided by the 2014 U.S. Census.
*Cremation rate provided by the most recent study by CANA in 2020.

Online Direct Cremation Services

Our affordable plans have helped 100,000’s of Americans during one of life’s most challenging moments. We are proud to serve in Illinois and to offer our families options to pre arrange with us. Illinoisresidents can now make arrangements from the privacy of their home. Our simple 4 step process makes it easy to plan ahead. If at any point you have questions or would like to speak with one of our licensed funeral directors, just call our local office. We are here to help.

    • Make arrangements on your schedule, at your convenience
    • Affordable all-inclusive packages, no hidden fees

  • 30 day money back guarantee

We have served families for over 40 years, we are here to serve future generations.

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