Neptune Society Utah Locations

Everything was clear and Sheri was very helpful when making my decision.

I want to thank the services of the Neptune Society. My mother signed up about 3 years ago. Unfortunately, we had to use Neptune in July. I can’t state enough how simple the process was. All the Assisted Living had to do was make a phone call at my request.  That was it. The very next day, Eric from the Salt Lake City office called me. I didn’t have to worry about a thing just as you said. Thanks. It took a lot of pressure off my shoulders as we were also getting ready to leave on a long vacation 5 days later. Everything was done before then. The Metcalf Mortuary, they were wonderful.  Neptune Society is awesome and provides as much needed service, thanks.  

They were great. I had been checking different places and found yours the best price. I have been checking for several years and finally decided to get it done, and am glad I did. Your people are helpful, kind, understanding. Neptune does not cheat people. Thank you. Donna S.

The representative was not Stacie Johanson. It was Erik Scherer. He was great. Gave me the options. I had purchased a Neptune plan for my mother a few years ago. The rep then was great too. That time all the paperwork was done in the office. That was a good experience also. That experience swayed me to make the same decision for myself. I have recommended this to others also.

The Neptune society handled my late wife’s cremation with all the respect I would expect. As a skilled nursing consultant, I decided to use their service after seeing many others with positive outcomes with their service compared to others. I was so impressed that I have recommended them to others including my mother who just paid for her future services and was happy with the process and having her wishes set up.

Ben and his Neptune Society team did a wonderful job. They were responsive, caring, and provided all the help and information we needed. Many thanks to them.

Neptune was a fantastic business to deal with. all of the employees are gentle, compassionate, thoughtful, understanding, efficient and just radiate goodness.

Thank you! Every step they helped me and answered any questions I had. Ben and staff for making a hard time as peaceful as it could possibly be.

The staff at Neptune Society were very helpful and caring at the passing of my mother. They were able to help my family navigate through a myriad of details when we were going through a very emotional and difficult time. Thank you to all of the kind members of the staff at the Salt Lake City Neptune Society office.

My mother in law already had her cremation paid for at Neptune Society and thank god she did! We had no idea what to do and they literally guided us through every step of the way. I made a phone call and they handled the rest. When I went to pick up the remains I expected to be bombarded with a pushy salesperson trying to upsell. Not at all!! They answered my questions and I did let them know I was interested in finding out information for myself but not right now. After about a month or 2 I got a phone call soliciting their services, I advised them I’m still not ready to discuss at this time. The gentleman from Neptune society was very kind and understanding when I told him when I’m ready I will reach out to them. They have not called since. Overall it was a great experience and I like when you go into the office they are upbeat and happy. It was not depressing like a funeral home they are very friendly and helpful.

I have family members who used Neptune Society’s services. When I decided to do the same, I interacted with Ben ** who has been amazing. He left his child’s birthday party to speak to me the very first night when we were calling and I was telling him that I was so lost, confused and that I didn’t know what to do. He called me several times thereafter to see how I was doing. He told me that it was difficult to talk about me and my future but we needed to do that. I’ve already recommended them even to people who said that they would save a few dollars by going someplace else. They didn’t go with Neptune and they’re very sorry they didn’t.

Everything has been wonderful with Neptune Society. We let their men come and talk to us and so we went ahead and ordered. I also have the rep in Salt Lake who’s been the most helpful. We took the option of paying the services beforehand, he told us how much it would be, and we paid. We’re very happy with Neptune Society.

When my husband passed I was completely lost but Ben Sears compassionately guided me through the process. I am so grateful for all he did for me. I knew that my husband was in good and caring hands through the entire process. Thank you, Ben and everyone at the Salt Lake location for making this part of my loss a little easier!

We appreciated the efficiency of the Salt Lake City office. Ben was more than helpful and even drove to our house to deliver some papers. We would certainly recommend Neptune without reservation.

Kelly, Thank you for all you did in preparing the arrangements for mom’s cremation. We appreciate all you have done to help us through this difficult time.

Thank you so much for everything!  You made this process so much easier.

I will be recommending the Neptune Society to everyone I know.

Thanks again!

Pat

Hi, I would just like to say that when I signed up for the Neptune Society, the independent sales representative Sherry ** came to my home, (an hour and 30 minutes drive). She was wonderful, amazing, beautiful person. She was very patient and explained everything very well. She made me very comfortable with making my decision to sign up. I honestly believe that God sent this special wonderful woman to me, that made me extremely comfortable with my decision to spend the money to sign up. And when we were all done with the paperwork (which she made extremely easy to do) the weight lifted off of my shoulders and the wonderful feeling of having everything taken care of was amazing.

No matter where you live I would highly suggest getting with the Neptune Society and having all of your Cremation Services taken care of, to take the burden off of all of your loved ones that would be left to make really tough hard decisions. And if you live in the southern Utah area ask for Sherry **, she is amazing. She was very much a blessing to me. Thank you, Sherry ** for everything.

After dealing with a very tragic loss we decided to be proactive for our children! Thank you Neptune Society and thank you brother Corey,  for helping us make a very important life changing decision!!!

My husband and I contracted with you a few years ago to handle our cremation, etc.
On April 24, 2017, my husband’s brother, who was living with us, passed away unexpectedly in our home. I called Neptune and provided them with our situation and advised them that we had no arrangements for his brother. Asked Neptune if they could be here immediately and they were here within 1.5 hours, calling us with the anticipated ETA. I have to admit I was somewhat snippy with the sales contact and he continued to be very helpful and kind. They handled speaking to someone re: official doctor sign off, death certificate, etc. No paperwork/money transactions were discussed or requested during this very sad time for all of us. Two very nice gentlemen arrived to remove Lance’s body. All handled professional, low key, gentle and polite. Keith Johnson, the sales representative, called later to arrange an appointment for paperwork/details on the following day. It was simply the nicest, easiest, caring, kind of last minute arrangement we could ask for. Neptune made the entire family at ease during such a difficult/sad time. I constantly recommend Neptune Society and will continue to do so. Can’t thank them enough!

Neptune society respectfully picked my mother within 2 hours and the whole matter of transport was discreet. The process requires some involvement that can’t be pre arranged or avoided, like identification and reviewing the death certificate. This stuff isn’t pleasant, but Neptune society were very kind and helpful.
Most importantly, matt dobson has assumed responsibility for arranging an internment at Arlington national cemetery for my parents. Such a relief because the process is stringent.
Nothing here is seamless (as previous reviewer discussed), but tons of stuff was done behind the scenes.
My husband and I have decided to sign up for ourselves.